Field Service Engineer – Industrial Equipment & Controls (Travel Covered)

Meritas Advisory Group, LLC; Addison (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

BCBS

401K match

All travel expenses covered

Year-end bonus

Job summary

Meritas Advisory Group, LLC based in Addison, IL is hiring a Field Service Engineer to install, commission, calibrate, troubleshoot, and repair custom-built testing and industrial equipment at customer sites, while representing the company with professionalism and technical expertise.

You will document field observations, convert paper records to digital systems, write SOPs, train customer personnel, and help structure a growing service department.

Qualifications

• 2+ years of hands-on maintenance, field service or industrial technical experience
• Working knowledge of hydraulics, pneumatics, and mechanical systems
• Ability to read schematics and work confidently with diagnostic tools and meters
• BS, AAS, or technical certifications in electronics, engineering, or a related field preferred; equivalent experience will be considered
• Polished, professional communication skills with a consultative approach in customer-facing situations
• Comfortable identifying and discussing service opportunities directly with clients
• Organized and self-directed, able to manage a full schedule with minimal oversight
• Willing to travel approximately 3-4 days / week, 70% domestically, with occasional international trips
• Valid driver's license and passport, or ability to obtain both

Responsibilities

• Travel to customer locations to install, commission, calibrate, troubleshoot, and repair custom-built testing and industrial equipment
• Diagnose and resolve technical issues across electrical, controls, mechanical, hydraulic, and pneumatic systems
• Provide hands-on training to customer personnel covering proper operation, maintenance, and safety procedures
• Build and maintain strong customer relationships, serving as the primary point of contact for ongoing service needs
• Identify and communicate upsell opportunities including service agreements, calibration plans, and preventive maintenance programs
• Relay field observations and customer feedback to internal teams to support product and service improvements
• Assist with in-house assembly and equipment testing during non-travel periods

Skills

Troubleshooting

Field service

Customer communication

Schematic reading

Diagnostic tools

Education

BS / AAS or technical certs

Tools

Meters & diagnostic tools

Job description

Meritas Advisory Group, LLC based in Addison, IL is hiring a Field Service Engineer to install, commission, calibrate, troubleshoot, and repair custom-built testing and industrial equipment at customer sites, while representing the company with professionalism and technical expertise.

You will document field observations, convert paper records to digital systems, write SOPs, train customer personnel, and help structure a growing service department.