Field Service Engineer (In-house)

Nuclein,-LL; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Nuclein,-LL seeks an experienced Field Service Engineer (In-house) to support the service repair depot by troubleshooting and repairing instruments returned from the field and assisting in-house repairs.

The role requires reading engineering drawings, following SOPs, and maintaining accurate documentation while ensuring quality and process improvements. Local candidates preferred for Texas-based facility.

Qualifications

• Associates degree in electronics or equivalent training; 5+ years field service/testing experience preferred.
• Medical device experience preferred.
• Experience in FDA-regulated or ISO manufacturing environments with GMP knowledge is a plus.
• Ability to read and interpret manufacturing instructions, SOPs, blueprints and schematics.

Responsibilities

• Troubleshoot and repair instruments in the Service Depot.
• Perform decontamination of instruments returning from the field.
• Document activities and data in Batch Records/Device History Records.

Skills

Troubleshooting

Communication

Attention to detail

Teamwork

Education

Associate degree in electronics

Tools

MS Office

ESD procedures

Job description

Position Summary.

The Field Service Engineer (In-house) will support the Nuclein service repair depot by troubleshooting and repairing instruments returned from the field as well as supporting in-house instrument repair. Will include managing inventory, completing required documentation and supporting quality improvement initiatives.

Essential Duties and Responsibilities.

• Perform decontamination of instruments returning from the field
• Troubleshoot and repair instruments in the Service Depot
• Collaborate with engineering to address instrument failures
• Test and troubleshoot finished products for quality defects
• Document/Record activities and data on Batch Records/Device History Records (DHRs) and or Servicing Records
• Ensure completeness and accuracy of completed records
• Interpret engineering drawings and technical documentation
• Discern quality of parts and materials used in production
• Inventory parts and tools used in the Depot process
• Accumulate and prepare performance data
• Follow company Standard Operating Procedures (SOPs) and directives
• Help improve processes and provide feedback to ensure better output
• Maintain the tools used to diagnose and repair products
• Keep a clean and well-maintained workspace and equipment

Education, Qualifications, and/or Experience.

• Associates degree in electronics, or equivalent Military or work-related training in electrical test and repair preferred.
• Minimum 5 years testing or technician or field service experience preferred
• Prior medical device experience preferred
• Experience using ESD procedures
• Prior experience working in an FDA regulated or ISO manufacturing environment with GMP knowledge preferred
• Ability to follow strict protocols and adhere to quality standards
• Ability to read and understand manufacturing instructions and SOPs, blueprints and schematics
• Strong troubleshooting and problem-solving skills
• Strong communication skills
• Strong computer skills, including MS Office, internet and email
• Possess excellent hand-eye coordination with an attention to detail
• Flexibility to handle changing needs and demands, as well as navigate process improvements
• Experience working with small and intricate parts
• Must possess strong teamwork skills and work well with others

Physical Requirements.

• Repetitive Motion: Mostly computer use
• Weight Lifting: < 25 lbs
• Ability to sit or stand for extended periods of time
• Must possess good communications skills
• Occasional use of PPE may be required in laboratory/manufacturing/warehouse areas

LOCAL CANDIDATES ONLY - SPONSORSHIP IS NOT OFFERED AT THIS TIME