Field Service Engineer II – Semiconductor Equipment

Applied Materials, Inc.; Billerica (MA); Hybride; USD 88 828 000 - 121 493 000; Plein temps

Résumé du poste

Applied Materials, Inc. is seeking a Customer Engineer II in Billerica, MA to install, maintain, and upgrade semiconductor equipment. You will use diagnostic techniques, collaborate with customers and senior engineers, and support multiple systems including electrical, vacuum, and plating.

On-site travel and clean-room work are required. The role demands 3-5 years in semiconductors or related equipment support, an Associate degree or equivalent, and strong communication skills.

Qualifications

• Completion of an Associate degree, military technical training, field service experience, or trade certification.
• 3-5 years of work experience in semiconductor industry or other equipment support industry.
• Experience with vacuum-based or wet chemistry (Plating), or dry chemistry (PVD) equipment, utilizing software-controls.
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters.
• Effective written and verbal communication skills; basic Microsoft Excel, Word, and PowerPoint.

Responsabilités

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostic techniques to assess equipment and address issues with assistance from Senior Field Service Engineers.
• Collaborate with engineers and customers to understand roadmaps, requirements, and business challenges.
• Perform preventive and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and plating systems.
• Coordinate with factory personnel and internal resources to complete activities and provide system support.
• Participate in escalation meetings and provide status updates to customers and management.
• Represent the company professionally to ensure customer satisfaction and operational excellence.

Connaissances

Communication skills

Digital multimeters

Microsoft Excel

Formation

Associate degree

Outils

Vacuum-based equipment

Wet chemistry (Plating)

Dry chemistry (PVD)

Hand tools

Description du poste

Applied Materials, Inc. is seeking a Customer Engineer II in Billerica, MA to install, maintain, and upgrade semiconductor equipment. You will use diagnostic techniques, collaborate with customers and senior engineers, and support multiple systems including electrical, vacuum, and plating.

On-site travel and clean-room work are required. The role demands 3-5 years in semiconductors or related equipment support, an Associate degree or equivalent, and strong communication skills.