Field Service Engineer II - Networking & Telecom

Automatic Data Processing, Inc.; Sioux Falls (SD); On-site; USD 34,000 - 55,000; Part time

Job summary

Acuative is seeking a Contract Field Service Technician to install and maintain networking hardware, telephony systems, and retail technology solutions across the Sioux Falls area. You will perform site surveys, cabling, and on-site troubleshooting for voice, data networks, and related equipment.

The role emphasizes hands-on hardware installation, diagnostics, and timely submission of service documentation. Valid driver's license and ability to pass a background check are required.

Qualifications

• Working knowledge of networking hardware and topologies.
• Familiarity with networking products and interfacing.
• Understanding of telephony systems (VOIP, PBX) with hands-on hardware support.
• Knowledge of computing systems hardware for break/fix of desktops/servers.
• Ability to install and support hardware including routers, switches, WAPs, servers, POS, and LEO satellites.
• Ability to configure platforms via console and remote applications.
• Experience with circuit identification and extensions.
• Cabling knowledge and ability to terminate in various environments.
• Move and operate basic power tools as required.
• Must hold a valid driver's license and pass drug/background checks.

Responsibilities

• Install and maintain networking hardware (routers, switches, WAPs).
• Install and maintain telephony equipment and circuits.
• Support retail tech systems (POS, signage, video surveillance).
• Perform circuit extensions and structured cabling.
• Conduct site surveys/audits and document results.
• Submit job deliverables accurately and timely.
• Install LEO satellite receivers and fixed wireless antennas.
• Work in customer environments up to 50 miles from home base.

Skills

Networking basics

VoIP/telephony understanding

Hardware troubleshooting

Windows OS knowledge

Documentation/compliance

Driver's license

Tools

Laptop (Windows 10+)

Mobile hotspot

Smartphone

Antistatic strap

Hand tools

Test meters

Drill

Job description

Acuative is seeking a Contract Field Service Technician to install and maintain networking hardware, telephony systems, and retail technology solutions across the Sioux Falls area. You will perform site surveys, cabling, and on-site troubleshooting for voice, data networks, and related equipment.

The role emphasizes hands-on hardware installation, diagnostics, and timely submission of service documentation. Valid driver's license and ability to pass a background check are required.