Field Service Engineer II

WEG Electric Corp. (USA); Minneapolis (MN); On-site; USD 80,000 - 90,000; Full time

Job summary

Electric Machinery Company, a Division Of WEG Electric Corp. in Minneapolis, MN, seeks a Field Service Engineer II to independently service, repair, and diagnose large industrial AC motors and generators at customer sites across the country and internationally.

You will lead field testing, perform advanced diagnostics (IR, surge, PD, vibration), mentor junior engineers, and document findings in detailed service reports while supporting sales opportunities. Travel up to 100% is required.

Qualifications

• BS in Electrical, Mechanical, or Industrial Engineering or equivalent experience.
• 3–5 years in field service of AC rotating equipment.
• Proficient with electrical test equipment and diagnostic tools.
• Strong knowledge of power generation systems.
• Willing to travel extensively, including international assignments.

Responsibilities

• Independently repair, maintain, and test AC motors and generators on-site.
• Perform advanced field tests (IR, surge, partial discharge, vibration, balancing).
• Lead customer interactions and report findings clearly.
• Oversee a small team of engineers/technicians in the field.
• Prepare detailed field reports and service records.
• Present service solutions and assist in sales closures.
• Mentor team members and partners.
• Follow safety procedures and obtain required certifications.
• Be prepared for high travel, including international travel.

Skills

Electrical test equipment

Diagnostic tools

Power generation systems

Leadership

Communication

Travel readiness

Passport & international travel

Education

BS in Electrical, Mechanical, or Industrial Engineering or equivalent

Tools

SAP

Outlook

Word

Excel

PowerPoint

Job description

Electric Machinery Company, a Division Of WEG Electric Corp.

Minneapolis, MN

Position: Field Service Engineer II

Department: Service

Primary Objective Of Position

The Field Service Engineer II will independently provide technical services, repairs, and diagnostic support for large industrial AC motors and generators across domestic and international customer sites. This includes field testing of equipment, team leadership, customer relationship management, and advanced troubleshooting, with the potential for international travel.

Major Areas Of Accountability

• Field Service Delivery: Independently handle repairs, maintenance, and testing of AC motors and generators. Provide on-site troubleshooting and repair support.
• Field Testing: Perform advanced field testing, such as insulation resistance testing, surge testing, partial discharge testing, vibration analysis, and dynamic balancing to diagnose motor and generator issues.
• Customer Engagement: Lead customer interactions, ensuring satisfaction and fostering strong relationships. Provide clear, technical communication regarding findings and recommendations.
• Leadership: Oversee and guide junior engineers/technicians in the field. Lead small project teams and assist in the planning and execution of complex jobs.
• Documentation & Reporting: Prepare detailed field reports, technical documentation, and service records. Ensure timely and accurate reporting of all field activities.
• Sales & Service Proposals: Present and propose service solutions, offer additional products and services, and assist in sales closure.
• Training: Mentor and train new team members, customers, and service partners.
• Compliance & Safety: Follow all safety procedures, complete required certifications, and maintain safety documentation.
• Travel: Be prepared for 100% travel, with the possibility of 50% international travel.

Knowledge, Skills, And Abilities

• Education & Experience: BS in Electrical, Mechanical, or Industrial Engineering or equivalent experience, and 3–5 years in the field service of AC rotating equipment.
• Skills: Proficient in the use of electrical test equipment, diagnostic tools, and service procedures. Strong understanding of power generation systems.
• Leadership: Ability to lead a small team of engineers and technicians in the field.
• Communication: Strong oral and written communication skills.
• Physical Requirements: Ability to lift 45 pounds, climb ladders, use fall protection, and travel extensively.
• Software: Experience with business applications such as SAP, Outlook, Word, Excel, PowerPoint.
• Travel: Must possess a valid passport and ability to travel internationally.
• Random Drug Testing: Must successfully comply with random drug testing requirements.
• Background Check: Must successfully pass a background check.

Salary Range

$80,000 - $90,000

Company Cannot Provide Sponsorship For This Position