Field Service Engineer II

Bio-Rad Laboratories; Atlanta (GA); On-site; USD 64,900 - 97,300; Full time

Benefits offered by this job

Medical plans

401(k) plus profit-sharing

Paid parental leave

Education benefits

Paid time off

Job summary

Bio-Rad Laboratories is seeking a Field Service Engineer in the Atlanta, GA area to perform repairs, upgrades, and preventive maintenance on Life Science instruments for clients in hospitals and laboratories. The ideal candidate will have 1-3 years of field service experience, strong troubleshooting skills, and a degree in Electronics or related fields. The role requires adherence to FDA regulations and strong customer relations. Bio-Rad offers competitive benefits including health plans, 401(k), and paid time off.

Qualifications

• 1-3 years of transferable field service experience servicing electro-mechanical/electronic/optical/robotics equipment.
• Strong ability to read, understand, and follow complex work instructions.
• Flexibility and enthusiasm for daily travel.

Responsibilities

• Perform repairs, upgrades, and preventative maintenance on Bio-Rad instruments.
• Support and maintain instruments for scientific breakthroughs.
• Adhere to FDA and GMP regulations and maintain detailed service documentation.

Skills

Field service experience

Electro-mechanical troubleshooting

Customer relation skills

Computer skills

Education

A.S. or B.S. in Electronics, Biomedical Engineering, or Mechanical Engineering

Job description

Overview

Bio‑Rad is seeking a Field Service Engineer based in the Atlanta, GA area to perform repairs, upgrades, and preventive maintenance on our Life Science instruments for customers in hospitals and laboratories. The engineer may also be asked to travel on short notice to support other team members within the region.

Responsibilities

• Perform repairs, upgrades, and preventative maintenance on Bio‑Rad instruments, ensuring their quality performance for customers advancing healthcare.
• Support and maintain the instruments that customers rely on for scientific breakthroughs.
• Build and sustain strong relationships to anticipate and advocate for customer needs.
• Adhere to FDA and GMP regulations and requirements, keeping detailed record‑keeping and service documentation to protect Bio‑Rad's integrity.

Qualifications

• 1‑3 years of transferable field service experience servicing electro‑mechanical/electronic/optical/robotics equipment and an A.S. or B.S. in Electronics, Biomedical Engineering, or Mechanical Engineering (or related field or military equivalent).
• Ability to read, understand, and follow medium to highly complex work instructions.
• Strong electro‑mechanical troubleshooting skills.
• Strong computer skills and fundamental knowledge of computer networking.
• Strong customer‑relation and communication skills, both written and oral.
• Flexibility and enthusiasm for daily travel.

Preferred Skills

• Hands‑on experience with Diagnostic or Life Science instruments.

Location

This position covers the Atlanta, GA area. The incumbent must live within a geography that allows daily on‑site visits to customers.

Benefits

Bio‑Rad offers a competitive total rewards program that includes medical plans for employees and families, free HSA funds, a fertility stipend, group life and disability insurance, paid parental leave, 401(k) plus profit‑sharing, an employee stock purchase program, a streamlined mental health platform, learning and development opportunities, education benefits, student debt relief, pet insurance, wellness challenges, paid time off, Employee Resource Groups, and more.

Compensation

The estimated base salary range is $64,900 to $97,300. Actual compensation will be provided at the time of offer and is based on factors such as geographic location, experience, knowledge, and performance. The position is eligible for a variable annual bonus tied to individual objectives and company performance.

EEO Statement

Bio‑Rad is an Equal Employment Opportunity/Affirmative Action employer and welcomes applicants of all backgrounds. Veterans, people with physical or mental disabilities, and individuals of all race, color, sex, sexual orientation, gender identity, religion, national origin, and citizenship status are encouraged to apply.