Field Service Engineer II

Bio-Rad Laboratories; Georgia; On-site; USD 64,900 - 97,300; Full time

Benefits offered by this job

Competitive medical plans

401(k) plus profit sharing

Paid parental leave

Employee stock purchase program

Education benefits

Student debt relief program

Wellness challenges

Job summary

A leading life science company is seeking a Field Service Engineer based in the Atlanta, GA area. In this role, you will perform repairs, upgrades, and preventative maintenance on life science instruments. The ideal candidate will have 1-3 years of related experience, a degree in a relevant field, and strong troubleshooting and customer relationship skills. This position requires daily travel and offers benefits including competitive medical plans and a structured career development process.

Qualifications

• 1-3 years of field service experience on electro-mechanical/electronic/optical/robotics equipment.
• Ability to understand complex work instructions.
• Flexibility and enthusiasm for daily travel.

Responsibilities

• Perform repairs, upgrades, and maintenance on life science instruments.
• Support onsite technical needs for customers.
• Follow FDA and GMP regulations with record-keeping.

Skills

Electro-mechanical troubleshooting skills

Customer relationship skills

Strong communication skills

Strong computer skills

Education

A.S. or B.S. in Electronics, Biomedical Engineering, or Mechanical Engineering

Military equivalent experience

Job description

Bio‑Rad is seeking a Field Service Engineer based in the Atlanta, GA area to perform repairs, upgrades, and preventive maintenance on our Life Science instruments for customers in hospitals and laboratories. As a Field Service Engineer, you may also be asked to travel on short notice to support other team members within the region.

Whether a routine maintenance call or troubleshooting a problem and finding solutions, you will play a leading role in supporting the onsite technical needs of Bio‑Rad customers. In this highly autonomous role you will spend the majority of your time at customer sites, with travel up to 5 days a week in your assigned territory as part of a national service team. No day or week will look the same, and your work will have a direct impact on Bio‑Rad’s success!

The environment and culture for this role is fast‑paced and you’ll be constantly “on the go”. It requires the ability to solve complex problems while maintaining strong relationships with our customers.

How You’ll Make An Impact

• Perform repairs, upgrades, and preventative maintenance on Bio‑Rad’s instruments, ensuring the quality performance of our instruments for customers who are advancing the future of healthcare.
• Support and maintain the Bio‑Rad instruments on which our customers rely to make scientific breakthroughs.
• Build and sustain strong relationships that allow you to anticipate and advocate for our customers’ needs.
• Adhere to FDA and GMP regulations and requirements, with detailed record‑keeping and service documentation to protect Bio‑Rad’s integrity and reputation in the industry.

What You Bring

While the list of qualifications may help an employee succeed in this position, capable candidates may have a wide range of backgrounds and skills. If you have experience that aligns with the responsibilities of this role, we encourage you to apply!

• At least 1–3 years of transferable field service experience servicing electro‑mechanical/electronic/optical/robotics equipment and an A.S. or B.S. in Electronics, Biomedical Engineering, or Mechanical Engineering (or a related field or military equivalent experience).
• Ability to read, understand and successfully follow medium to highly complex work instructions.
• Strong electro‑mechanical troubleshooting skills.
• Strong computer skills and fundamental knowledge of computer networking.
• Strong customer relationship and communication skills, both written and oral.
• Flexibility and enthusiasm for daily travel.

Preferred Skills To Support Your Success

• Hands‑on experience with diagnostic or life science instruments.

Location

This position covers the Atlanta, GA area. The individual must live within a geography that allows them to visit customers on‑site on a daily basis.

Benefits

We’re proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401(k) plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG’s), and more!

Compensation

The estimated base salary range for this position is $64,900 to $97,300 at the time of posting. Actual compensation will be provided in writing at the time of offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job‑permitted factors. This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and company performance.

Who We Are

For 70 years, Bio‑Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high‑quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Bio‑Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

EEO Statement

Bio‑Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply.