Field Service Engineer I/II

Eurofins; St. Louis (MO); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life and Disability Insurance

401(k) with company match

Paid vacation & holidays

Job summary

Eurofins USA BioPharma Services in the United States seeks a Field Service Technician (FSE I/II) to calibrate and repair laboratory instrumentation, including pipettes, balances, and thermometers, both in the field and in the lab.

The role requires a two-year science degree and hands-on calibration experience, with travel to customer sites 1-2 days weekly and overnight as needed. Excellent benefits, competitive pay, and a strong safety culture await.

Qualifications

• Two-year degree in a related science field plus 0–3 years field service experience.
• Experience calibrating pipettes and balances is preferred.
• Physical ability to lift and move equipment and work in varied lab environments.
• Valid driver’s license with clean driving record.
• Clear, respectful and timely verbal and written communication.
• Experience with technical troubleshooting and problem solving.

Responsibilities

• Perform calibrations and preventive maintenance on lab equipment in the field and in the lab.
• Travel to customer sites to perform calibrations and PMs as needed.
• Manage personal parts inventory.
• Provide feedback to Manager on issues impacting service delivery and turnaround times.
• Complete administrative paperwork promptly and accurately.
• Follow GDP and SOPs; ensure training remains current.
• Contact customers on time and schedule service efficiently.
• Maintain client confidentiality.
• Act impartially within the management system.
• Perform other tasks as assigned by Management.

Skills

Verbal communication

Written communication

Problem solving

Self-motivated

Travel readiness

Education

Two-year degree in a related science field

Tools

Pipette calibration

Balance calibration

GDP knowledge

Job description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

2025, Eurofins generated total revenues of EUR € 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years.

The FSE I/II performs Calibrations/Qualifications and some repairs on small laboratory instrumentation, including pipettes, balances, timers and thermometers.

• Perform calibration, preventative maintenance and repair both in the field and in the lab of various types of laboratory equipment including pipettes, balances, centrifuges and thermometers.
• Travel to customer sites to perform calibrations and PM’s as necessary.
• Manage personal parts inventory effectively.
• Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times.
• Complete administrative paperwork and reports promptly and accurately.
• Follow good documentation practices (GDP) as applicable to daily activities.
• Contact customers on time and schedule service efficiently.
• Adhere to environmental health and safety guidelines.
• Effectively communicate with clients and other internal and external parties.
• Follow Eurofins work policies and all applicable SOPs. Ensure that training on both remains current.
• Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors).
• Act impartially within the management system.
• Perform other tasks as assigned by Management.

• Two-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar) plus 0-1 years (FSE I) or 1-3 years (FSE II) experience in a related field, preferably as a Field Service Technician
• Experience in providing calibrations on pipettes and/or balances (FSE II).
• Physical ability to lift and transport equipment and perform tasks in various lab environments
• Clear, respectful, and timely verbal and written communication
• Experience with technical troubleshooting and problem solving
• Must be self-motivated and proactive
• Valid driver’s license
• Clean driving record
• Ability to travel within customer territory to 1-2 days per week Monday-Friday. Overnight travel as needed.

Position is full-time, Monday - Friday, 9:00am - 5:00pm.

The pay range of this position is $27/h - $34/h depending on related experience and qualification.

Excellent full time benefits including

• Comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.