Calibration Technician

Eurofins BioPharma Product Testing North America; San Jose (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA BioPharma Services in San Jose, CA seeks Field Service Engineer I/II - Calibration Technician to perform calibrations, qualifications, preventive maintenance and repairs on pipettes and small lab instrumentation. Travel to customer sites as needed and maintain parts inventory.

Candidates hold a science degree, zero to three years experience, strong troubleshooting, valid driver's license, and ability to work Mon-Fri 8am-4pm.

Qualifications

• Bachelor's orAssociate degree in a related science field (chemistry, analytical chemistry, electronic engineering, biotechnology) preferred.
• Strong troubleshooting and problem-solving skills are required.
• Must be able to travel within customer territory up to 5 days per week and stay on site as needed.

Responsibilities

• Perform calibration/qualification and preventive maintenance on pipettes and small lab instruments.
• Travel to customer sites to perform calibrations and PMs.
• Troubleshoot and repair equipment in field and lab settings.
• Manage personal parts inventory and provide timely service feedback to management.

Skills

Troubleshooting

Communication

Self-motivated

Travel readiness

Education

Science degree (2–4y)

Tools

Driver's license

Job description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR € 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

The Field Service Engineer I/II - Calibration Technician performs Calibrations/Qualifications, Preventative Maintenance and Repairs on pipettes and various types of small laboratory instrumentation.

Responsibilities

• Perform calibration/qualification and preventative maintenance in the lab on single channel and multi-channel pipettes.
• Travel to customer sites to perform pipette calibrations and PM’s as necessary.
• Perform troubleshooting and repair of various types of small laboratory equipment both in the field and in the lab.
• Manage personal parts inventory effectively.
• Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times.
• Complete administrative paperwork and reports promptly and accurately.
• Follow good documentation practices (GDP) as applicable to daily activities.
• Contact customers on time and schedule service efficiently.
• Adhere to environmental health and safety guidelines.
• Effectively communicate with clients and other internal and external parties.
• Follow Eurofins work policies and all applicable SOPs. Ensure that training on both remains current.
• Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors).
• Act impartially within the management system.
• Perform other tasks as assigned by Management.

Qualifications

• Two- or four-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar) plus 0-1 years (FSE I) or 1 to 3 years (FSE II) experience in a related field, preferably as a Field Service Technician
• Ability to work in the US without immediate or potential future sponsorship
• Physical ability to lift and transport equipment and perform tasks in various lab environments
• Clear, respectful, and timely verbal and written communication
• Experience with technical troubleshooting and problem solving
• Must be self-motivated and proactive
• Valid drivers license
• Clean driving record
• Ability to travel within customer territory up to 5 days per week Monday-Friday. Overnight travel as needed.

Additional Information

Working schedule will be Full-Time, First Shift, M-F 8am-4pm. Candidates currently living within a commutable distance of San Jose, CA are encouraged to apply. No relocation assistance will be given. This position is NOT remote.

Pay range of Field Service Engineer I - Calibration Technician: from $24/h-$27; Field Service Engineer II - Calibration Technician: from $27/h-$30/h.

What we Offer

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.