Field Service Engineer III

Eurofins USA BioPharma Services; St. Louis (MO); On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision options

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA BioPharma Services seeks an FSE I/II to calibrate and repair small laboratory instrumentation such as pipettes, balances, timers, and thermometers. The role includes traveling to customer sites, managing parts, and providing timely documentation.

Mon-Fri 9:00am-5:00pm with comprehensive benefits; travel up to 1–2 days per week and occasional overnight stays. Qualified candidates have a two-year science degree, experience calibrating pipettes/balances, strong troubleshooting and

Qualifications

• Two-year degree in a related science field plus 0–1 years (FSE I) or 1–3 years (FSE II) experience in related field.
• Experience calibrating pipettes and/or balances (FSE II).
• Ability to lift and transport equipment and work in lab environments.
• Strong verbal and written communication; proactive and self-motivated.
• Valid driver’s license and clean driving record; ability to travel 1–2 days per week

Responsibilities

• Perform calibrations, preventative maintenance, and repairs on lab instrumentation in lab and field.
• Travel to customer sites to perform calibrations and PMs.
• Manage personal parts inventory and complete paperwork promptly.
• Maintain GDP and company SOP adherence; communicate issues to management.
• Coordinate with clients and other parties to schedule service; ensure confidentiality.

Skills

Calibrations on pipettes/balances

Technical troubleshooting

Clear communication

Driver's license

Travel readiness

Education

Two-year degree in related science field

Job description

Job Description

The FSE I/II performs Calibrations/Qualifications and some repairs on small laboratory instrumentation, including pipettes, balances, timers and thermometers.

• Perform calibration, preventative maintenance and repair both in the field and in the lab of various types of laboratory equipment including pipettes, balances, centrifuges and thermometers.
• Travel to customer sites to perform calibrations and PM’s as necessary.
• Manage personal parts inventory effectively.
• Provide feedback to Manager regarding any issue impacting service delivery, particularly issues impacting turnaround times.
• Complete administrative paperwork and reports promptly and accurately.
• Follow good documentation practices (GDP) as applicable to daily activities.
• Contact customers on time and schedule service efficiently.
• Adhere to environmental health and safety guidelines.
• Effectively communicate with clients and other internal and external parties.
• Follow Eurofins work policies and all applicable SOPs. Ensure that training on both remains current.
• Maintain client confidentiality, specifically if information about the customer is obtained from sources other than the customer (e.g. complainant, assessors).
• Act impartially within the management system.
• Perform other tasks as assigned by Management.

Qualifications:

Qualifications

• Two-year degree in a related science field (e.g., chemistry, analytical chemistry, electronic engineering, biotechnology, or similar) plus 0-1 years (FSE I) or 1-3 years (FSE II) experience in a related field, preferably as a Field Service Technician
• Experience in providing calibrations on pipettes and/or balances (FSE II).
• Physical ability to lift and transport equipment and perform tasks in various lab environments
• Clear, respectful, and timely verbal and written communication
• Experience with technical troubleshooting and problem solving
• Must be self-motivated and proactive
• Valid driver’s license
• Clean driving recordAbility to travel within customer territory to 1-2 days per week Monday-Friday. Overnight travel as needed.

Additional Information

Position is full-time, Monday - Friday, 9:00am - 5:00pm.

The pay range of this position is $27/h - $34/h depending on related experience and qualification.

Excellent full time benefits including

• Comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.

Compensation:

$27-$27