Field Service Engineer I: Analytical Instrumentation

ThermoFisher Scientific; Cleveland (OH); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Paid time off (PTO)

Paid holidays

401(k) plan

Employee stock purchase plan

Job summary

Thermo Fisher Scientific is hiring a Field Service Engineer I to support customers across multiple U.S. territories. You will install, calibrate, and maintain analytical instruments, troubleshoot complex issues, and train customers on operation and maintenance.

The role requires mechanical and electrical aptitude, strong problem-solving skills, and the ability to travel regionally, with up to 80% travel. A Bachelor’s degree in a relevant field is required.

Qualifications

• Bachelor's degree in Chemistry, Engineering, Physics, Electronics, Instrumentation, or related field.
• Experience troubleshooting electrical, mechanical, optical, or software systems preferred.
• Experience with field service or customer-facing technical roles is beneficial.

Responsibilities

• Conduct on-site installation and commissioning of Thermo Scientific instruments.
• Perform preventive maintenance and calibration to ensure reliability.
• Troubleshoot and repair mechanical, electrical, optical, and software issues.
• Diagnose performance problems and determine corrective actions.
• Provide technical support to customers and field staff.
• Travel to customer locations and complete service documentation promptly.
• Provide basic customer training on instrument operation and maintenance.

Skills

Mechanical aptitude

Electrical aptitude

Troubleshooting

Customer service

Reading schematics

Education

Bachelor's degree in Chemistry or Engineering

Tools

FTIR spectrometers

Raman systems

Checkweighers

Job description

Thermo Fisher Scientific is hiring a Field Service Engineer I to support customers across multiple U.S. territories. You will install, calibrate, and maintain analytical instruments, troubleshoot complex issues, and train customers on operation and maintenance.

The role requires mechanical and electrical aptitude, strong problem-solving skills, and the ability to travel regionally, with up to 80% travel. A Bachelor’s degree in a relevant field is required.