Entry-Level Service Engineer - Life Sciences Instruments

3M HEALTHCARE; Carlsbad (CA); On-site; USD 31,684 - 41,328; Full time

Benefits offered by this job

Competitive compensation

Variable annual bonus

Medical, dental, vision plans

120 hours PTO and paid holidays

Parental leave and family support

Job summary

Thermo Fisher Scientific in Carlsbad, CA is seeking a Service Support Engineer to diagnose, calibrate, repair, and maintain sophisticated life-sciences instrumentation. You will provide exceptional customer service while ensuring repairs meet strict quality standards.

Responsibilities include troubleshooting, calibration, documentation, and training customers on instrument use. A Bachelor’s degree is required; relocation not provided. Office and lab environment with safety protocols in place.

Qualifications

• Bachelor’s degree required; no prior experience required.
• Technical certifications relevant to instrument repair and calibration.
• Strong technical expertise in calibration, preventive maintenance and repair procedures.
• Proficiency with diagnostic tools and test equipment.

Responsibilities

• Diagnose and troubleshoot instrument performance issues.
• Calibrate equipment to meet specified tolerances.
• Repair or replace components of scientific instruments.
• Maintain accurate service records and technical documentation.
• Provide guidance and training to customers on instrument use and maintenance.
• Collaborate with team members to improve service processes and support commercial success.

Skills

Customer service

Communication

Problem solving

Independent work

Prioritization

Education

Bachelor’s degree

Engineering Technology or related field

Tools

Multimeters

Oscilloscopes

Microsoft Office

Job description

Thermo Fisher Scientific in Carlsbad, CA is seeking a Service Support Engineer to diagnose, calibrate, repair, and maintain sophisticated life-sciences instrumentation. You will provide exceptional customer service while ensuring repairs meet strict quality standards.

Responsibilities include troubleshooting, calibration, documentation, and training customers on instrument use. A Bachelor’s degree is required; relocation not provided. Office and lab environment with safety protocols in place.