Field Service Engineer (Graduate Trainee)

Talentd; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

TalentD is seeking enthusiastic engineering graduates to join our Field Service team. You will install, maintain, and service advanced equipment at customer locations, troubleshoot hardware and system-level issues, and ensure reliable operation with excellent customer experience.

The role requires a Bachelor's degree in Electronics & Communication Engineering or related field, strong communication skills, and willingness to travel for on-site support.

Qualifications

• Bachelor's degree in electronics or related engineering required.
• Solid understanding of electronics and electrical systems.
• Strong problem-solving and analytical skills.
• Willingness to travel and provide on-site support.
• Ability to work independently and with teams.
• Excellent verbal and written communication.

Responsibilities

• Install, maintain, and service equipment at customer sites.
• Diagnose hardware and system-level issues.
• Perform preventive maintenance and service activities.
• Prepare service reports and technical documentation.
• Implement product updates and maintenance procedures.
• Collaborate with senior engineers to resolve issues.
• Build strong customer relationships with timely support.
• Ensure adherence to quality standards and service processes.

Skills

Troubleshooting

Electronics

On-site Service

Communication skills

Travel readiness

Education

Bachelor's degree in Electronics & Communication Engineering

Job description

About the Role

We are looking for enthusiastic engineering graduates to join our Field Service team and support the installation, maintenance, and servicing of advanced technical equipment. In this role, you'll work closely with customers, troubleshoot complex technical issues, perform preventive maintenance, and ensure systems operate reliably while delivering an excellent customer experience.

What You'll Do

• Install, maintain, and service technical equipment at customer locations.
• Diagnose and resolve hardware and system-level issues efficiently.
• Perform preventive maintenance and complete scheduled service activities.
• Maintain accurate service reports and technical documentation.
• Implement product updates, modifications, and maintenance procedures.
• Collaborate with senior engineers to resolve complex technical challenges.
• Build strong customer relationships by delivering timely and professional support.
• Ensure compliance with quality standards and established service processes.

What We're Looking For

• Bachelor's degree in Electronics & Communication Engineering (ECE), Electrical & Electronics Engineering (EEE), or a related engineering discipline.
• Strong understanding of electronics, electrical systems, and troubleshooting fundamentals.
• Good analytical and problem-solving skills.
• Willingness to travel and provide on-site customer support.
• Ability to work independently while collaborating effectively with technical teams.
• Strong verbal and written communication skills.

Preferred Skills

• Knowledge of electronic systems, instrumentation, and diagnostic tools.
• Understanding of preventive maintenance and technical support processes.
• Ability to analyze system failures and perform root cause analysis.
• Customer-focused mindset with a commitment to service excellence.

What We Value

• Technical curiosity and continuous learning.
• Strong ownership and accountability.
• Integrity and professionalism.
• Teamwork and effective communication.
• Commitment to delivering high-quality customer support.

Why Join Us?

Kick-start your engineering career by working with advanced technologies, gaining hands-on field experience, and learning from experienced professionals. You'll develop strong technical, troubleshooting, and customer-facing skills while contributing to innovative solutions that make a meaningful impact.