Field Engineer

GCS Recruitment; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

GCS Recruitment is seeking a Field Engineer to support installation, testing, troubleshooting, maintenance, and deployment of technical equipment at customer and operational sites. You will perform hands-on field work, identify and resolve equipment and system issues, and ensure installations and maintenance activities are completed safely and according to procedures.

Travel to different locations will be required.

Responsibilities

• Install, configure, test, and maintain equipment and technical systems at field locations.
• Perform site inspections, equipment assessments, and preventative maintenance.
• Troubleshoot and resolve equipment, connectivity, hardware, and system issues.
• Diagnose problems using appropriate testing tools and technical procedures.
• Perform equipment replacements, upgrades, repairs, and system installations.
• Conduct testing and verification to ensure systems are operating correctly.
• Support new deployments, service activations, and equipment commissioning.
• Respond to service issues and assist with restoration and corrective maintenance.
• Work directly with customers and site personnel when required.
• Coordinate with engineering, operations, vendors, and other technical teams.
• Maintain accurate service records, test results, equipment inventories, and field documentation.
• Follow company safety procedures and industry standards while working at customer and operational sites.
• Travel to different locations as required to support installations, maintenance, and troubleshooting activities.

Job description

Position Overview

We are seeking a Field Engineer to support the installation, testing, troubleshooting, maintenance, and deployment of technical equipment and infrastructure at customer and operational sites.

The Field Engineer will perform hands-on technical work in the field, identify and resolve equipment and system issues, conduct inspections and testing, and ensure installations and maintenance activities are completed safely and according to established procedures.

The ideal candidate is technically minded, comfortable working independently in field environments, and able to communicate effectively with customers, engineers, technicians, and internal teams.

Responsibilities

• Install, configure, test, and maintain equipment and technical systems at field locations.

• Perform site inspections, equipment assessments, and preventative maintenance.

• Troubleshoot and resolve equipment, connectivity, hardware, and system issues.

• Diagnose problems using appropriate testing tools and technical procedures.

• Perform equipment replacements, upgrades, repairs, and system installations.

• Conduct testing and verification to ensure systems are operating correctly.

• Support new deployments, service activations, and equipment commissioning.

• Respond to service issues and assist with restoration and corrective maintenance.

• Work directly with customers and site personnel when required.

• Coordinate with engineering, operations, vendors, and other technical teams.

• Maintain accurate service records, test results, equipment inventories, and field documentation.

• Follow company safety procedures and industry standards while working at customer and operational sites.

• Travel to different locations as required to support installations, maintenance, and troubleshooting activities.

What You Will Learn

• Hands-on experience with technical equipment and field infrastructure.

• Practical troubleshooting and diagnostic techniques.

• Equipment installation, configuration, testing, and maintenance procedures.

• How to read technical documentation, drawings, and installation requirements.

• Professional use of testing and diagnostic tools.

• Field service and preventative maintenance practices.

• Customer-site communication and technical support.

• Safety procedures and best practices for field operations.

• Documentation, reporting, inventory, and service-ticket processes.

• How technical systems are deployed and maintained in real-world environments.

• Opportunities to develop toward Senior Field Engineer, Field Service Engineer, Systems Engineer, Network Engineer, or Technical Operations roles.

GCS is acting as an Employment Business in relation to this vacancy.