Field Service Engineer (Denver, CO)

UVeye; Denver (CO); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Private gym

Spacious workspace

Huge rooftop

Free UVeye scan for your car

Dog friendly

Job summary

UVeye is seeking a Field Service Engineer to lead on-site installations and ongoing service of UVeye inspection systems across the United States and Canada (and EU/UK). You will guide contractors, configure systems, and validate performance to hand off to customers.

The role requires 4+ years in field engineering, strong problem-solving and communication skills, and a commitment to safety. Willingness to travel up to 100% is essential for success.

Qualifications

• 4+ years of experience as a Field Engineer, Field Service Engineer, or Field Technician.
• Experience leading contractors or teams during technical installations.
• Ability to travel up to 100% across US/Canada, EU and UK.
• Working knowledge of Linux-based systems and basic networking.
• Experience reading site layouts and technical drawings using AutoCAD/Autodesk.
• Strong commitment to safety and ability to enforce safety on-site.
• Customer-facing mindset with strong communication and problem solving.

Responsibilities

• Lead on-site installations and deployments of UVeye systems.
• Guide third-party contractors to meet engineering specs, timelines, and safety standards.
• Install, configure, calibrate, and validate systems across multiple components.
• Troubleshoot hardware, software, networking, and integration issues in the field.
• Perform preventive maintenance and emergency service to maximize uptime.
• Ensure safety compliance and enforce on-site procedures for all personnel.
• Review site layouts and technical drawings, identifying discrepancies.
• Act as the primary on-site technical contact with clear communication.
• Document installations and service activities, escalating when needed.

Skills

Contractor leadership

Technical documentation

Travel up to 100%

Linux-based systems

Networking basics

Reading site layouts/drawings

Safety enforcement

Customer-facing communication

Problem solving

Hands-on civil/electrical/mechanical

Education

Technical certification or trade school training

Tools

AutoCAD

Autodesk

Linux

Job description

• The Field Service Engineer (FSE) leads the installation, deployment, and ongoing service of UVeye’s automated vehicle inspection systems at customer sites across the United States and Canada (US FSEs), and the EU and UK (UK FSEs). As the primary on-site technical authority, the FSE executes installations, guides third-party contractors, troubleshoots technical issues, and ensures deployments meet engineering, safety, and quality standards
• Lead Field Installations: Own and execute on-site system installations, providing direction to contractors and ensuring projects meet engineering specifications, timelines, safety requirements, and quality standards
• Deploy and Validate Systems: Install, configure, calibrate, and validate UVeye inspection systems across electrical, mechanical, networking, and civil components, ensuring systems are fully operational before customer handoff
• Troubleshoot Technical Issues: Diagnose and resolve hardware, software, networking, and integration issues in the field, identifying root causes and implementing effective solutions
• Deliver Maintenance and Service: Perform preventive maintenance and emergency service activities, proactively addressing issues to maximize system uptime and operational continuity
• Ensure Safe Execution: Maintain compliance with safety standards and operational protocols, identify potential hazards, and enforce safe working practices for employees and contractors on-site
• Assess Sites and Execute Technical Plans: Review site layouts, engineering drawings, and technical documentation using AutoCAD or similar tools. Identify and elevate discrepancies between planned and actual site conditions
• Own the On-Site Customer Experience: Serve as the primary technical point of contact during field activities, communicating clearly, managing expectations, and delivering a professional customer experience
• Collaborate and Document: Maintain accurate installation and service documentation, escalation complex technical issues to Engineering, R&D, and Operations, and provide field insights that support continuous improvement
• Time and Expense Management: You are responsible for managing your time and expenses on a regular basis and in accordance with company guidelines

Benefits

• Private gym (including yoga and meditation class)
• Spacious work space
• Huge rooftop
• Free UVeye scan for your car
• Dog friendly

• Experience leading contractors or teams during technical installations
• Ability to create clear installation, service, and maintenance documentation
• Willingness and ability to travel up to 100% across the United States and Canada (US FSEs), EU and UK (UK FSEs)
• 4+ years of experience as a Field Engineer, Field Service Engineer, or Field Technician supporting hardware/software installation and deployment
• Working knowledge of Linux-based systems and basic networking principles
• Experience reading and interpreting site layouts and technical drawings using AutoCAD, Autodesk, or similar tools
• Strong commitment to safety and the ability to enforce safety requirements on-site
• Customer-first mindset with strong problem-solving skills, resilience, and adaptability in changing field conditions
• Strong hands-on experience with civil works, networking, electrical wiring, and mechanical assemblies
• Strong communication skills with the ability to confidently lead on-site discussions and provide technical direction
• Valid driver' license
• Experience working in customer-facing environments
• Technical certification or trade school training
• Basic familiarity with Linux systems