Field Service Engineer - Defense Vehicle Systems (Travel)

ND Defense; Madison Heights (MI); On-site; USD 34,000 - 69,000; Full time

Benefits offered by this job

Housing per diem $200/day during trips

Travel with per diem

Job summary

ND Defense LLC is seeking a Temporary Field Service Representative to support an active program across two locations, based onsite at our Madison Heights, MI facility through December 2026, with a later California assignment through April 2027.

Per diem housing and meals up to $200/day during travel periods are provided. Top performers may transition to full-time employment at the Madison Heights facility after the California project ends.

Qualifications

• High school diploma or GED; technical degree preferred.
• At least 5 years hands-on vehicle/heavy equipment maintenance experience.
• Ability to read schematics, wiring diagrams, and engineering drawings.
• Proficient with diagnostic tools and standard hand/power tools.
• Valid driver's license and ability to obtain security clearances; US citizenship required.

Responsibilities

• Provide on-site technical support for ND Defense vehicle platforms and subsystems at customer installations.
• Serve as the primary point of contact between the customer and ND Defense engineering, operations, and program management teams.
• Conduct root cause analysis on system failures and field issues; document findings and recommend corrective actions through formal field service reports.
• Deliver operator and maintainer training to customer personnel on ND Defense platforms, systems, and associated tools.
• Support new vehicle fielding, integration events, and acceptance testing at customer sites.
• Maintain detailed and accurate service records, inspection logs, and parts usage reports in accordance with company and contractual requirements.
• Coordinate warranty repairs, parts procurement, and return/exchange of components with internal supply chain and logistics teams.
• Identify and communicate opportunities for engineering changes, product improvements, and technical publication updates based on field observations.
• Ensure all field service activities comply with applicable safety standards, ITAR/export control requirements, and customer site regulations.
• Support program reviews, readiness assessments, and customer meetings as the subject matter expert on fielded system performance.
• Travel to customer locations domestically and, when required, internationally for extended service assignments.

Skills

Diagnostics & troubleshooting

Technical reporting

Vehicle maintenance

Reading technical manuals

Communication skills

Tool proficiency

Education

Technical degree (engineering)

Tools

ERP systems

Service management systems

Job description

ND Defense LLC is seeking a Temporary Field Service Representative to support an active program across two locations, based onsite at our Madison Heights, MI facility through December 2026, with a later California assignment through April 2027.

Per diem housing and meals up to $200/day during travel periods are provided. Top performers may transition to full-time employment at the Madison Heights facility after the California project ends.