Field Service Engineer - Data Center

Hitachi Energy; North Carolina; On-site; USD 60,000 - 80,000; Full time

Job summary

Hitachi Energy is seeking a Field Service Technician - Transformer Specialist to join their dynamic team in North Carolina. This role involves delivering exceptional service in installation and maintenance of transformer systems, ensuring operational efficiency, and building strong customer relationships. Candidates should possess relevant educational qualifications and experience, along with a valid driver's license and willingness to travel extensively.

Qualifications

• 3 years of professional experience with an Associate Degree or 5 years with a High School Diploma/GED.
• Experience in data center fieldwork is a plus.
• Valid driver's license and ability to travel up to 85%.

Responsibilities

• Deliver exceptional service, both remotely and on-site.
• Install transformer hardware, sensors, and accessories.
• Serve as the onsite point of contact for customers.

Skills

Proficiency in Microsoft Office tools

Physical fitness for duty

Education

Associate Degree

High School Diploma/GED

Job description

The opportunity

Join our dynamic team at Hitachi Energy, where innovation meets excellence! As a Field Service Technician - Transformer Specialist, you will be at the forefront of our fastest-growing service area. Your expertise will drive operational efficiency and life-cycle management, ensuring our customers receive top-notch support. This role offers a unique chance to build strong relationships and uncover new business opportunities while working with cutting-edge technology in the US Transformer HUB.

How you'll make an impact

• Deliver exceptional service, both remotely and on-site, across various categories including installation, maintenance, and advanced services.

• Install transformer hardware, sensors, and accessories.

• Ensure physical communication connectivity, configuration, testing, and validation.

• Integrate and test transformer software, including license initialization and firmware upgrades.

• Serve as the onsite point of contact for customers and subcontractors during project execution.

• Assign tasks strategically to minimize costs and project duration.

• Test SEL relays using Omicron relay test sets or equivalent.

• Utilize industrial communication protocols like Modbus and BACnet.

Your background

• Associate Degree with 3 years of professional experience or High School Diploma/GED with 5 years of professional experience.

• Physical fitness for duty.

• Proficiency in Microsoft Office tools.

• Experience in data center fieldwork is a plus.

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

• Valid driver's license and ability to travel up to 85%.

More about usAt Hitachi Energy, we value innovation, collaboration, and growth. Our team members enjoy opportunities for professional development and career advancement. Join us and be part of a company that is shaping the future of energy!

Apply now