Field Service Engineer – Data Center

H-E Parts; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading company in energy solutions as a Field Service Technician – Transformer Specialist. This role involves delivering exceptional service, installing and maintaining transformer systems, and ensuring operational efficiency. Ideal candidates will have relevant educational backgrounds and experience, along with a commitment to safety and customer satisfaction.

Qualifications

• 3 years of professional experience with an Associate Degree or 5 years with a High School Diploma/GED.
• Valid driver’s license and ability to travel up to 85%.

Responsibilities

• Deliver exceptional service, both remotely and on-site.
• Install transformer hardware, sensors, and accessories.
• Integrate and test transformer software.

Skills

Proficiency in Microsoft Office tools

Physical fitness for duty

Experience in data center fieldwork

Education

Associate Degree

High School Diploma/GED

Tools

Omicron relay test sets

Industrial communication protocols (Modbus, BACnet)

Job description

Location:

Remote - Missouri, United States

Job ID:

R0091445

Date Posted:

2025-05-23

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

Yes

Job Description:

The opportunity

Join our dynamic team at Hitachi Energy, where innovation meets excellence! As a Field Service Technician – Transformer Specialist, you will be at the forefront of our fastest-growing service area. Your expertise will drive operational efficiency and life-cycle management, ensuring our customers receive top-notch support. This role offers a unique chance to build strong relationships and uncover new business opportunities while working with cutting-edge technology in the US Transformer HUB.

How you'll make an impact

• Deliver exceptional service, both remotely and on-site, across various categories including installation, maintenance, and advanced services.

• Install transformer hardware, sensors, and accessories.

• Ensure physical communication connectivity, configuration, testing, and validation.

• Integrate and test transformer software, including license initialization and firmware upgrades.

• Serve as the onsite point of contact for customers and subcontractors during project execution.

• Assign tasks strategically to minimize costs and project duration.

• Test SEL relays using Omicron relay test sets or equivalent.

• Utilize industrial communication protocols like Modbus and BACnet.

Your background

• Associate Degree with 3 years of professional experience or High School Diploma/GED with 5 years of professional experience.

• Physical fitness for duty.

• Proficiency in Microsoft Office tools.

• Experience in data center fieldwork is a plus.

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

• Valid driver’s license and ability to travel up to 85%.

More about us At Hitachi Energy, we value innovation, collaboration, and growth. Our team members enjoy opportunities for professional development and career advancement. Join us and be part of a company that is shaping the future of energy!

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