Field Service Engineer – Data Center

Hitachi Vantara Corporation; North Carolina; Hybrid; USD 60,000 - 80,000; Full time

Job summary

Join a leading company as a Field Service Technician – Transformer Specialist, where you'll enhance operational efficiency and lifecycle management. This role involves delivering exceptional service, installing hardware, and integrating software while building strong customer relationships in a dynamic environment.

Benefits

Opportunities for professional development

Career advancement

Qualifications

• Associate Degree or High School Diploma/GED with relevant experience.
• Valid driver's license and ability to travel up to 85%.
• Experience in data center fieldwork is a plus.

Responsibilities

• Deliver exceptional service, both remotely and on-site.
• Install transformer hardware, sensors, and accessories.
• Integrate and test transformer software.

Skills

Proficiency in Microsoft Office tools

Physical fitness for duty

Experience in data center fieldwork

Education

Associate Degree with 3 years of professional experience

High School Diploma/GED with 5 years of professional experience

Job description

Description

The opportunity

Join our dynamic team at Hitachi Energy, where innovation meets excellence! As a Field Service Technician – Transformer Specialist, you will be at the forefront of our fastest-growing service area. Your expertise will drive operational efficiency and life-cycle management, ensuring our customers receive top-notch support. This role offers a unique chance to build strong relationships and uncover new business opportunities while working with cutting-edge technology in the US Transformer HUB.

How you'll make an impact

• Deliver exceptional service, both remotely and on-site, across various categories including installation, maintenance, and advanced services.

• Install transformer hardware, sensors, and accessories.

• Ensure physical communication connectivity, configuration, testing, and validation.

• Integrate and test transformer software, including license initialization and firmware upgrades.

• Serve as the onsite point of contact for customers and subcontractors during project execution.

• Assign tasks strategically to minimize costs and project duration.

• Test SEL relays using Omicron relay test sets or equivalent.

• Utilize industrial communication protocols like Modbus and BACnet.

Your background

• Associate Degree with 3 years of professional experience or High School Diploma/GED with 5 years of professional experience.

• Physical fitness for duty.

• Proficiency in Microsoft Office tools.

• Experience in data center fieldwork is a plus.

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

• Valid driver’s license and ability to travel up to 85%.

More about usAt Hitachi Energy, we value innovation, collaboration, and growth. Our team members enjoy opportunities for professional development and career advancement. Join us and be part of a company that is shaping the future of energy!

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