Field Service Engineer – Data Center

Hitachi ABB Power Grids; Missouri; Remote; USD 55,000 - 80,000; Full time

Job summary

A leading company in sustainable energy solutions is seeking a Technical Support Provider for Transformer Service. You will work remotely, delivering exceptional service while utilizing your technical expertise. The role demands strong project management skills and offers opportunities for training and growth within the organization.

Qualifications

• Associate Degree with 3 years of experience or High School Diploma with 5 years.
• Must have valid driver's license and ability to travel up to 85%.
• Background in related field work at data centers is a plus.

Responsibilities

• Deliver outstanding service for transformer installation, maintenance, and upgrades.
• Act as point of contact during project execution and assign tasks strategically.
• Proactively identify and report project nonconformances to management.

Skills

Customer relationship management

Technical support

Electrical testing

Project management

Education

Associate Degree

High School Diploma/GED

Tools

Microsoft Office

Job description

From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.

You will be the provider of technical support for Transformer Service, part of the US Transformer HUB. Reporting to the Field Operation Manager – Data Center, your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to identify new business opportunities.

Responsibilities:

• Delivering outstanding and professional service, remotely or on-site, in key categories, e.g. installation and commissioning, maintenance, repairs, advanced services, extensions, upgrades and retrofits, end-of-life services and replacements of transformers and digital transformer services.
• Installation of Transformer Hardware, Sensor, and Accessories
• Physical Communication connectivity, Communication Configuration, Communication Testing, and validation
• Installation of Transformer Software, Configuration of Transformer Software, License Initialization, Firmware Upgrades, Hardware and Software integration Testing
• Act as the onsite point of contact for the customer and subcontractors during project execution
• Strategically assign tasks to crew members in order to minimize cost and project duration considering crew skillsets, site conditions, weather forecasts, etc.
• Testing of SEL relays at set point using Omicron relay test set or equivalent
• Proactively identify and report project nonconformances to Project Management and Engineering for timely resolution
• Perform electrical testing of transformers and reactors including but not limited to bushing power factor & capacitance, core megger, CT ratio & polarity, TTR, winding resistance, insulation power factor, insulation resistance, excitation, SFRA, and control cabinet functional checks
• Provide input and expertise during the project-planning phase regarding project schedule and manpower requirements
• Practice and promote a safety-first approach; always maintain compliance with all Hitachi Energy and customer EHS requirements
• Train other technicians to perform field service activities
• Have a strong understanding of the theory of operation and construction of transformers, current transformers, bushings, etc.

Requirements:

• Associate Degree and 3 years of professional work experience or High School Diploma/GED and 5 years of professional work experience
• Must have a valid driver’s license and ability to travel up to 85%
• Physical fitness for duty
• Demonstrated ability to efficiently use Microsoft Office tools for various tasks and projects.
• Background in the related field work at data centers is a plus.

Location Remote - Missouri, United States of America

Job type Full time

Experience Experienced

Job function Engineering & Science

Contract Regular

Publication date 2025-06-20

Reference number R0090852

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
www.hitachienergy.com

Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic. For more information regarding your EEO rights as an applicant, please visit the following websites here and here . Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to: [e-mail] . Resumes and applications will not be accepted in this manner.