Field Service Engineer – Data Center

Hitachi Automotive Systems Americas, Inc.; Missouri; Remote; USD 60,000 - 90,000; Full time

Job summary

A leading company is hiring a Field Service Engineer to provide technical support for Transformer Service. This role involves installation, maintenance, and testing of transformers, requiring an Associate Degree or significant experience. Ideal candidates will hold strong communication skills and proficiency in Microsoft Office, with a commitment to safety and customer service.

Qualifications

• Associate Degree and 3 years of professional work experience, or High School Diploma/GED and 5 years of professional work experience.
• Must have a valid driver’s license and ability to travel up to 85%.
• Demonstrated ability to efficiently use Microsoft Office tools for various tasks.

Responsibilities

• Providing technical support for Transformer Service.
• Delivering service for installation, maintenance, repairs, and upgrades.
• Testing electrical components and transformers.

Skills

Microsoft Office

Communication Protocols

Electrical Testing

Education

Associate Degree

High School Diploma/GED

Job description

Field Service Engineer – Data Center page is loaded

Field Service Engineer – Data Center

Apply locations Remote - Missouri, United States Remote - North Carolina, United States Remote - South Carolina, United States Remote - Ohio, United States Remote - Idaho, United States time type Full time posted on Posted 2 Days Ago job requisition id R0090852

Location:

Remote - Missouri, United States

Job ID:

R0090852

Date Posted:

2025-06-20

Company Name:

HITACHI ENERGY USA INC

Profession (Job Category):

Engineering & Science

Job Schedule:

Full time

Remote:

Yes

Job Description:

About the Role:

From rapid response and performance improvement to operational efficiency and life-cycle management, Service is one of our fastest-growing areas.

You will be the provider of technical support for Transformer Service, part of the US Transformer HUB. Reporting to the Field Operation Manager – Data Center, your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to identify new business opportunities.

Responsibilities:

• Delivering outstanding and professional service, remotely or on-site, in key categories, e.g. installation and commissioning, maintenance, repairs, advanced services, extensions, upgrades and retrofits, end-of-life services and replacements of transformers and digital transformer services.
• Installation of Transformer Hardware, Sensor, and Accessories
• Physical Communication connectivity, Communication Configuration, Communication Testing, and validation
• Installation of Transformer Software, Configuration of Transformer Software, License Initialization, Firmware Upgrades, Hardware and Software integration Testing
• Act as the onsite point of contact for the customer and subcontractors during project execution
• Strategically assign tasks to crew members in order to minimize cost and project duration considering crew skillsets, site conditions, weather forecasts, etc.
• Testing of SEL relays at set point using Omicron relay test set or equivalent
• Using common industrial communication protocols (Modbus, BACnet etc.)
• Proactively identify and report project nonconformances to Project Management and Engineering for timely resolution
• Perform electrical testing of transformers and reactors including but not limited to bushing power factor & capacitance, core megger, CT ratio & polarity, TTR, winding resistance, insulation power factor, insulation resistance, excitation, SFRA, and control cabinet functional checks
• Provide input and expertise during the project-planning phase regarding project schedule and manpower requirements
• Practice and promote a safety-first approach; always maintain compliance with all Hitachi Energy and customer EHS requirements
• Train other technicians to perform field service activities
• Have a strong understanding of the theory of operation and construction of transformers, current transformers, bushings, etc.

Requirements:

• Associate Degree and 3 years of professional work experience or High School Diploma/GED and 5 years of professional work experience
• Must have a valid driver’s license and ability to travel up to 85%
• Physical fitness for duty
• Demonstrated ability to efficiently use Microsoft Office tools for various tasks and projects.
• Background in the related field work at data centers is a plus.

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About Us

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges.

Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.

From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference.

Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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