Field Service Engineer- CNC Machine Tools

Energy Jobline; San Diego (CA); Remote; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Field Service Technician to provide exceptional support for machinery across the nation. This role involves diagnosing and troubleshooting machinery issues, performing installations and repairs, and ensuring compliance with safety standards. The ideal candidate will have an Associate's degree in a relevant field and experience in a manufacturing environment. Join a forward-thinking company that values professionalism and integrity, and make a significant impact on customer satisfaction while working in diverse environments. If you're ready to take on challenges and grow your skills, this opportunity is for you.

Qualifications

• Requires an Associate's degree or equivalent in related fields.
• Minimum two years of experience in a manufacturing environment.

Responsibilities

• Diagnoses and troubleshoots machinery malfunctions at customer sites.
• Installs, repairs, and tests machinery components and systems.

Skills

Machinery troubleshooting

Electrical repair

Hydraulic systems installation

Pneumatic systems installation

Customer service

Safety compliance

Education

Associate's degree in electronics or hydraulics

Experience in a manufacturing environment

Tools

Diagnostic tools

Repair tools

Job description

Field Service Technician can live ANYWHERE in the country!!!!

SUMMARY: This position is responsible for maintaining effective customer support by providing service to all Company machinery at a customer's location under limited supervision at INDEX Corporation.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Diagnoses and troubleshoots machinery malfunctions at customer site.
2. Executes installs, repairs, inspections, sets up and tests on two machine product lines targeted by Regional Service Manager, with minimal guidance from senior and lead service technician.
3. Dismantles defective components, equipment or parts and installs, adjusts and tests new or repaired parts to Index standards.
4. High proficiency on multiple product lines with minimal guidance and supervision.
5. Cleans and lubricates shafts, bearings gears and other parts of machinery.
6. Installs, creates machine archives, repairs electrical and electronic components of machinery and equipment such as transformers and wiring.
7. Installs and repairs hydraulic, coolant or pneumatic systems that are associated with the machine.
8. Returns all remaining parts with the correct paperwork and correct packaging to the Company's office.
9. Submits all service paperwork and expenses weekly, and on time. Updates IUS team with daily updates.
10. Maintains a neatly organized, clean and safe work area.
11. Adheres to all customer and Index specified safety requirements.
12. Maintains the highest level of professionalism and integrity while working on the customer site or in the office.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty and responsibility according to the requirements of INDEX Corporation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Associate's degree (A.A.) or equivalent from a two-year college or technical school in electronics, hydraulics, or other mechanical-related field; and two years related experience and/or training; or equivalent combination of education and experience is required. Previous experience in a manufacturing environment where field service skills were essential to the overall operations of the organization is required.

CERTIFICATES, LICENSES, REGISTRATIONS: A valid driver's license is required for this position.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; and walk. The employee occasionally will climb or balance; stoop, kneel, crouch or crawl; taste or smell; and lift and/or move up to 50 pounds without an assistive device.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The normal office hours at INDEX Corporation are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, employees in this position may be required to work additional hours to meet the demands of the job.

While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions and is occasionally exposed to working near moving mechanical parts, working in high precarious places, fumes or airborne particles, toxic or caustic chemicals, vibration, and the risk of electrical shock. The noise level in the work environment is usually loud.