Field Service Engineer – CNC Grinding Machines

toyoda; Arlington Heights (IL); Remote; USD 39,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Life insurance

401(k) plan

Paid time off

Bonus program

Career growth

Job summary

JTEKT Machinery Team is seeking a Field Service Engineer to install, troubleshoot, repair, and maintain CNC machine tools at customer sites across the Americas. The role requires hands-on experience with OD/ID and cylindrical grinding equipment and delivering timely on-site and remote support.

Responsibilities include installation, troubleshooting, and maintenance; in-field training; and occasional trade show participation.

Qualifications

• Bachelor’s degree in Electrical, Mechanical, Industrial Engineering, or related field, or equivalent experience.
• 5+ years’ machine tool maintenance/technology experience (electrical and mechanical).
• 5+ years’ remote technical support in the machine tool industry.
• 5+ years’ installation/maintenance of machining centers, including CNC geometry checks and adjustments.

Responsibilities

• Install CNC machine tool systems and all accessories at customer sites.
• Troubleshoot and identify causes of mechanical, hydraulic, pneumatic, or application issues.
• Coordinate resolutions and suggest repairs or replacements for CNC tools.
• Provide on-site and remote support to customers, distributors, and colleagues.
• Manage projects and deliver training as needed.
• Assist with trade shows and service support as required.
• Travel 100%, including overnight and occasional weekend trips.
• Perform other related duties as assigned.

Education

Bachelor’s degree in Electrical, Mechanical, Industrial Engineering or related field

5+ years’ machine tool maintenance/technology experience (electrical and mechanical)

5+ years’ remote technical support in machine tool industry

5+ years’ installation/maintenance of machining centers including CNC geometry checks and adjustments

Tools

Microsoft Office

OSHA-10 Certification

Job description

JTEKT Machinery Team is seeking a Field Service Engineer to install, troubleshoot, repair, and maintain CNC machine tools at customer sites across the Americas. The role requires hands-on experience with OD/ID and cylindrical grinding equipment and delivering timely on-site and remote support.

Responsibilities include installation, troubleshooting, and maintenance; in-field training; and occasional trade show participation.