Field Service Engineer – CNC/Automation & Uptime Expert

Phillips Corporation

Lennox Park (MD)

On-site

USD 65,000 - 95,000

Full time

9 days ago

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Benefits offered by this job

Health Care Plan
Retirement Plan (401k)
Life Insurance
Paid Time Off
Family Leave
Disability Insurance
Training & Development
Profit Sharing
Company Van
Laptop
PPE and branded uniform

Job summary

Phillips Corporation's Advanced Manufacturing Solutions (AMS) division seeks a Service Engineer to drive customer uptime by leading installation, integration, and maintenance of hybrid manufacturing systems and CNC tools. You will diagnose complex electromechanical issues and provide right-first-time service on Haas CNC controls and automation subsystems.

This field-based role requires strong communication with customers, mentorship of technicians, and precise documentation.

Qualifications

  • Advanced Mechanical & Electrical Troubleshooting.
  • Strong diagnosis and repair of mechanical, electrical, hydraulic, and pneumatic systems.
  • CNC controls and automation knowledge preferred.
  • Hands-on Haas CNC controls, tooling, probing, automation, and peripherals.
  • Customer-facing communication skills and ability to explain complex issues.
  • Prior experience with service management or CRM systems.

Responsibilities

  • Lead installation, integration, and maintenance of hybrid manufacturing systems and CNC tools.
  • Provide right-first-time troubleshooting and on-site/remote support.
  • Collaborate with applications teams and suppliers to resolve engineering challenges.
  • Mentor junior technicians and maintain meticulous documentation.
  • Uphold safety and deliver reliable technical service to customers.

Skills

Mechanical troubleshooting
Electrical troubleshooting
CNC controls
Haas controls
Customer communication
Field service

Tools

CRM systems
Diagnostic software
Email/Calendar tools

Job description

Phillips Corporation's Advanced Manufacturing Solutions (AMS) division seeks a Service Engineer to drive customer uptime by leading installation, integration, and maintenance of hybrid manufacturing systems and CNC tools. You will diagnose complex electromechanical issues and provide right-first-time service on Haas CNC controls and automation subsystems.

This field-based role requires strong communication with customers, mentorship of technicians, and precise documentation.

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