Field Service Engineer - Cath Lab

5 Star Recruitment; Birmingham (AL); On-site; USD 70,000 - 90,000; Full time

Job summary

A recruitment agency is seeking a Field Service Engineer specializing in medical imaging equipment. The role involves servicing and calibrating equipment within primary hospital networks, ensuring systems operate to performance standards. Ideal candidates will have a B.S. in Engineering, along with 3-7 years of experience in medical imaging, preferably with Philips Cath Lab systems. Flexibility for travel is required, with a strong focus on customer service and technical support.

Qualifications

• 3-7 years experience in medical imaging engineering or equivalent preferred.
• Experience with Philips Cath Lab systems is required.

Responsibilities

• Service medical imaging equipment in primary hospital networks.
• Calibrate and troubleshoot medical machines according to OEM specifications.
• Document processes and educate end users.
• Provide advanced-level diagnosis and repair of imaging systems.
• Be available for technical support and feedback.

Skills

Mechanical aptitude

Problem-solving skills

Team player

Exceptional communication skills

Customer service experience

Proficiency in Excel, Word, Outlook

Education

B.S. degree in Engineering

Equivalent years of mechanical, electrical or computer experience

Tools

Philips Cath Lab

Azurion 7 M10

Allura Xper FD20/FD10

Job description

About the job Field Service Engineer - Cath Lab

Outcomes:

Primarily service medical imaging equipment focused within primary hospital network.

Service medical imaging equipment for parts and service accounts for local area/region as needed.

To assure that imaging systems are fully calibrated and functioning to OEM performance levels.

To assure the needs of customers are being met and the system is operating based upon their needs.

To move the company forward in engineering competency.

To represent the company in a manner that shows the user, confidence, knowledge, and courtesy.

General Responsibilities.

Evaluate the equipment, troubleshoot and complete PMs, and all related tasks to independently diagnose and resolve electronic, mechanical, and network problems on medical equipment.

Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications.

Continual expansion of knowledge base in the repair and installation of equipment.

Provide advanced-level diagnosis and repair of imaging systems.

Support management through project feedback and communication of issues and opportunities.

Be available to handle technical issues and questions.

Document processes created and educate end users.

Provide feedback to the office from on‑site locations and provide a positive presentation of the company to the individuals on‑site.

Serve as communication link to Director of Service Manager regarding status of projects.

This position will involve up to 50 percent travel; flexibility to travel when needed is required.

Other duties as assigned.

Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner.

Mechanical aptitude and desire to solve problems using initiative and critical thinking skills.

Ability to work on concurrent projects and ensure timelines are met.

Capable of building positive working relationships with team members, customers and vendors.

Ability to be flexible and resolve situations with confidence and mature leadership.

Solution‑oriented professional who treats others with dignity and respect.

Team player who will foster communication among teams and share success.

Hold self to a high standard while ensuring projects are completed on time.

Experience in delivering and demanding a high level of customer service.

Thorough knowledge of safety regulations.

Exceptional written and verbal communication skills including listening.

Proficient in Excel, Word, Outlook, keyboarding, and internet research.

Requirements

• B.S. degree in Engineering or equivalent years of mechanical, electrical or computer experience.
• 3-7 years experience in medical imaging engineering or equivalent preferred.
• 5+ years on Philips Cath Lab; Azurion 7 M10 and Allura Xper FD20/FD10 desired.

Skills

• Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner.
• Mechanical aptitude and desire to solve problems using initiative and critical thinking skills.
• Ability to work on concurrent projects and ensure timelines are met.
• Capable of building positive working relationships with team members, customers and vendors.
• Ability to be flexible and resolve situations with confidence and mature leadership.
• Solution‑oriented professional who treats others with dignity and respect.
• Team player who will foster communication among teams and share success.
• Hold self to a high standard while ensuring projects are completed on time.
• Experience in delivering and demanding a high level of customer service.
• Thorough knowledge of safety regulations.
• Exceptional written and verbal communication skills including listening.
• Proficient in Excel, Word, Outlook, keyboarding, and internet research.

Minimum Physical Expectations

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting or standing for long periods of time
• Physical activity that requires keyboarding, typing and reading on a computer, sitting, phone work and filing.
• Talking on the telephone and in person.
• Physical activity that sometimes involves lifting over 75 lbs.

Required Citizenship / Work Permit / Visa Status

US Citizen / Green Card holder

Must-Haves

CUSTOMER SERVICE

5+ years on Philips Cath Lab

Azurion 7 M10 and Allura Xper FD20/FD10 desired.