Join to apply for the Field Service Specialist - Philips CV role at Avante Health Solutions
Join to apply for the Field Service Specialist - Philips CV role at Avante Health Solutions
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Field Service Specialist (FSS) - Philips Cath Lab (CV)
Avante Health Solutions makes it easier and more affordable for every hospital, clinic, and medical practice to have the very best equipment, supplies, and service. Join a growing company genuinely committed to making a difference for our customers and their patients!
Position Summary
We are seeking a skilled Field Service Specialist (FSS) supporting the Field Service team out of the West/ Southwest territory of the US. The ideal candidate will have extensive experience working with Philips Cardiovascular Lab systems. As an FSS, you will be responsible for installing, maintaining, and repairing medical imaging equipment at customer sites.in the effort to support our national team of Field Service Engineers. especially when a higher level of expertise is needed. Routine territory assignments will also be part of this role. The preferred candidate will be based in the Western/ SW US, but a different base location may be considered.
The identification of Essential Job Functions does not display an exhaustive list of all duties that may be assigned to this position, nor does it restrict the related work that may be assigned to this position. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Key Responsibilities:
- Install, maintain, and repair Philips CV equipment
- Troubleshoot technical issues and provide timely solutions
- Document all service activities and maintain accurate records
- Collaborate with internal teams to ensure customer satisfaction
Skills and Qualifications:
- 10+ years of experience as a Field Service Engineer
- Experience working with Philips CV equipment
- Strong technical skills and problem-solving abilities
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
Other Qualifications:
- Travel to customer sites will include 50-75 percent of work; must be willing and able to travel by all modes of transportation and have a valid driver's license and Motor Vehicle Record meeting company requirements and guidelines
- Proficiency with Microsoft Office required; experience using Enterprise Resource Planning (ERP) systems a plus
- Excellent communication skills (written and verbal) are essential -- must be able to convey information by telephone, email, and in-person; and effectively communicate in one-on-one and small group situations, which may include other employees, customers, and/or vendors
- Ability to resolve problems quickly involving multiple variables with limited supervision and/or procedural standardization
- Frequently required to lift, carry, or otherwise move up to 100 lbs. while working with medical equipment
- Frequently required to bend, crouch, kneel, climb, balance, or otherwise maneuver body while servicing and/or inspecting medical equipment
Position Compensation And Benefits
- Flexible work schedule
- Exempt (Salaried) position; salary range commensurate with experience
- Company-sponsored benefits, including medical, dental, vision, life, disability, and 401k
- Paid time off and company-paid holidays
Avante Health Solutions is committed to a respectful and purposeful work environment; this includes each team member taking responsibility for the greater good of the company and its goal to provide exceptional products and services and to create a sustainable future for the company and its employee. Each team member is expected to strive for excellence in all aspects of their work, as well as actively engage in productive work.
Additionally, Avante Health Solutions is an Equal Opportunity Employer; we proudly promote a diverse workforce and do not discriminate. We encourage all employees and applicants who meet the position requirements to apply for advancement within the organization regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Harassment or inappropriate behavior of any kind is not tolerated and could be grounds for termination.
If assistance or accommodation due to a disability is needed, please discuss it with the hiring manager.Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Engineering and Information TechnologyIndustries
Medical Equipment Manufacturing
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