Field Service Engineer, ARC – Training & Repair Expert

ESAB; Denton (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

ESAB Corporation in Denton, TX is seeking a Field Service Engineer, ARC to provide training, technical support and in-field repair services for ESAB equipment across North America. The role emphasizes developing and delivering training programs, writing repair guides, and supporting the ARC network to improve service quality.

Reporting to the NAM ARC Manager, you will work with cross-functional teams, manage the training budget, and ensure safe, effective on-site and remote support as needed.

Qualifications

• Associate degree in electronic engineering technology or 2–3 years related experience; or equivalent combination of education and experience. Prior experience with ESAB equipment a plus.
• Exposure to high‑voltage systems (240V, 460V, and 575V three‑phase voltages). Knowledge of high‑power converters is preferred.
• Experience with structured training methodologies and learning management platforms (e.g., Critical Path, ESAB University).
• Strong electrical and mechanical background and knowledge of equipment repair and troubleshooting.
• Hands on experience repairing welding and cutting (or equivalent) equipment.
• Effective problem‑solving and analytical skills.
• Proficient in project management tools such as Microsoft Project as well as Microsoft Office applications (Word, Excel, PowerPoint, and web‑based training / LMS portals).
• Ability to support the needs of and interact appropriately with cross‑functional personnel.
• Excellent customer relationship building skills and ability to work cross‑functionally and culturally.
• Excellent written and verbal communication skills and presentation skills are required.

Responsibilities

• Identify and assess the technical training needs of ARC’s in North America and evaluate their levels of competency.
• Develop and deliver a comprehensive training curriculum to support ESAB’s ARC network, building in-person and online training programs.
• Effectively manage the technical training budget against defined targets.
• Identify gaps and provide the technical writing of service and repair guides, manuals, and procedures for the ARC network.
• Troubleshooting and Diagnostics in partnership with ARC staff and field service technicians, analyze and diagnose complex equipment issues to determine root cause(s) and service strategies.

Skills

Electrical & mechanical

Troubleshooting

Project management

Communication skills

Education

Associate degree in electronic engineering technology

Tools

Microsoft Project

Microsoft Office

LMS portals

Job description

ESAB Corporation in Denton, TX is seeking a Field Service Engineer, ARC to provide training, technical support and in-field repair services for ESAB equipment across North America. The role emphasizes developing and delivering training programs, writing repair guides, and supporting the ARC network to improve service quality.

Reporting to the NAM ARC Manager, you will work with cross-functional teams, manage the training budget, and ensure safe, effective on-site and remote support as needed.