Field Service Engineer

ESAB Saldatura SPA; Town of Italy (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Ongoing training & access to LinkedIn Learning

Competitive compensation and travel package

Competitive compensation and travel package

Job summary

ESAB Saldatura SPA is looking for a Field Service Engineer to play a key role in supporting customers with welding and cutting equipment. You will be responsible for installing, maintaining, and repairing equipment while also providing technical sales support.

The ideal candidate will have over 5 years of experience in technical services for industrial equipment, a technical diploma or degree, and solid communication skills. The role includes regional travel and offers competitive compensation.

Qualifications

• 5+ years in technical services for industrial equipment.
• Fluent in English and local language.
• Desirable: Frequent regional travel; valid driver’s license.

Responsibilities

• Daily implementation of the safety culture and driving safety improvement initiatives.
• Commission and repair equipment at customer sites.
• Perform preventive maintenance and safety checks.
• Deliver services to a world-class quality standard.
• Build strong customer relationships and identify valuable business opportunities.

Skills

Solid technical knowledge

Customer focus

Communication skills

Education

Technical diploma or degree (mechanical, electrical, or related field)

Job description

Field Service Engineer

As a Field Service Engineer, you will play a key role in supporting our customers by installing, maintaining, and repairing welding and cutting equipment. Beyond technical service, you will act as a trusted partner, identifying opportunities, supporting sales, and contributing to continuous improvement.

What you’ll do

• Technical services & support: Daily implementation of the safety culture and driving safety improvement initiatives.
• Commission and repair equipment at customer sites.
• Perform preventive maintenance, safety checks, verification tests, and machine evaluations.
• Ensure commissioning acceptance tests and documentation are completed and non-conformities reported.
• Deliver service contracts to a world‑class quality standard.
• Provide technical sales support, generate leads, and support new machine sales when needed.
• Coordinate installation and maintenance through service partners.
• Build strong customer relationships and identify valuable business opportunities.
• Contribute to achieving the AM budget by satisfying customer needs and feeding leads to the business.

Projects & Digital Tools

• Use digital platforms to enhance diagnostics, reporting, and remote service capabilities.
• Ensure digital service reports and weekly updates are accurately completed.
• Embrace new digital technologies to improve efficiency, effectiveness, and customer experience.
• Actively participate in continuous improvement initiatives to drive service excellence.

What we’re looking for

• Education: Technical diploma or degree (mechanical, electrical, or related field).
• Experience: 5+ years in technical services for industrial equipment.
• Skills: Solid technical knowledge, customer focus, and communication skills.
• Languages: English + local language.
• Desirable: Frequent regional travel; valid driver’s license.

Why join ESAB?

• International, dynamic work environment.
• Ongoing training & access to LinkedIn Learning.
• Modern tools & service platforms.
• Competitive compensation and travel package.
• Be part of a global leader in industrial technology.

At ESAB Corporation, we’ve been pioneering welding and gas control solutions since 1904. With over 9,000 employees in 47 countries, we continue to shape the future of industrial manufacturing.

ESAB is a world leader in the production of welding and cutting equipment and consumables. Our innovative, world‑renowned equipment and solutions are developed with input from our customers and built with the expertise and heritage of a global manufacturing leader.