Field Service Engineer - AIS

Hitachi Energy; Cincinnati (OH); On-site; USD 66,000 - 82,000; Full time

Benefits offered by this job

Health and retirement benefits

Paid time off

Workplace flexibility

Job summary

Hitachi Energy in the United States is seeking a High Voltage Field Service Engineer to support installation, maintenance, testing, troubleshooting, and repair of high voltage equipment up to 800kV. You will perform field assignments at customer sites, assist with commissioning, and contribute to reliable power system infrastructure.

The role offers hands-on experience with HV equipment, collaboration with service and engineering teams, and growth opportunities through diverse field projects and

Qualifications

• Work authorization to work for Hitachi Energy in the United States.
• Trade education or college degree in electrical or mechanical engineering is preferred; equivalent training considered.
• 1–3 years of experience in technical field service, construction, power equipment, or related environments.
• Experience supporting installation, maintenance, testing, or repair of electrical or mechanical equipment.
• Proficiency with Microsoft Word, Excel, Outlook, SharePoint, and test equipment software.

Responsibilities

• Perform field service activities involving installation, maintenance, inspection, testing, and repair of high voltage equipment
• Support commissioning, maintenance, overhaul, upgrade, and retrofit projects at customer sites
• Troubleshoot electrical and mechanical equipment issues and assist with corrective actions
• Conduct testing activities and document results using established procedures
• Compile and review equipment and test data to support issue resolution
• Coordinate work activities with internal teams and customer representatives
• Identify opportunities to improve operations and customer service
• Support field service projects and the operation of field test equipment
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Skills

Electrical testing

Field service

Technical troubleshooting

MS Word/Excel/Outlook/SharePoint

Driver's license

Travel up to 80%

Education

Technical trade education or engineering degree

Tools

Microsoft Word

Microsoft Excel

Outlook

SharePoint

Test equipment software

Job description

The Opportunity

As a High Voltage Field Service Engineer, you will support the installation, maintenance, testing, troubleshooting, and repair of high voltage equipment up to 800kV. Working alongside experienced service professionals, you will perform field assignments at customer sites, assist with identifying and resolving equipment issues, and support commissioning and maintenance activities. This role provides exposure to high voltage power equipment, field testing practices, and customer-facing service work. You will contribute to maintaining reliable power system infrastructure while building technical skills through hands-on experience in a dynamic field environment.

How You'll Make an Impact

• Perform field service activities involving installation, maintenance, inspection, testing, and repair of high voltage equipment
• Support commissioning, maintenance, overhaul, upgrade, and retrofit projects at customer sites
• Troubleshoot electrical and mechanical equipment issues and assist with corrective actions
• Conduct testing activities and document results using established procedures
• Compile and review equipment and test data to support issue resolution
• Coordinate work activities with internal teams and customer representatives
• Identify opportunities to improve operations and customer service
• Support field service projects and the operation of field test equipment
• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
• Trade education in Industrial Mechanic, Electrical trades, or a college or university degree in a technical field such as electrical or mechanical engineering is preferred; equivalent technical training and experience will also be considered
• 1 to 3 years of experience preferred in technical field service, construction, power equipment, or related technical environments
• Experience supporting installation, maintenance, testing, or repair of electrical or mechanical equipment
• Mechanical and electrical aptitude with knowledge of substation equipment, high voltage equipment, or electrical testing practices
• Proficiency with Microsoft Word, Excel, Outlook, SharePoint, and test equipment software
• Valid U.S. driver's license and ability to travel extensively, up to 80%

More About Us

You will gain hands-on experience working with high voltage equipment while developing technical skills alongside experienced service professionals.

• Work on innovative energy technologies supporting power system infrastructure
• Collaborate with experienced professionals across service and engineering teams
• Access learning and development opportunities that support technical and career growth
• Receive health and retirement benefits as part of a comprehensive rewards package
• Benefit from paid leave programs and workplace flexibility where applicable

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Pay Transparency Statement

The expected salary range for this position is $66,000 - $82,000 annually, based on factors such as experience, education, skills, and work location. This position is also eligible for overtime pay in accordance with applicable laws and company policies. In addition to base compensation, Hitachi Energy offers a comprehensive benefits package, which includes medical, dental, vision, retirement savings, paid time off, and other benefits available to eligible employees.