Field Service Engineer - AIS

Hitachi Energy; Baltimore (MD); On-site; USD 66,000 - 83,000; Full time

Job summary

Hitachi Energy in Maryland is seeking a High Voltage Field Service Engineer to install, troubleshoot and maintain HV equipment up to 800 kV. You will lead field projects, work with a skilled team and drive customer satisfaction.

The role requires 5+ years in technical field service, hands-on HV experience, and willingness to travel up to 80%. A strong background in electrical testing and substation construction is preferred.

Qualifications

• Over 5 years of experience in technical field service work.
• Hands-on experience with high voltage equipment up to 800kV.
• Knowledge of electrical testing and substation construction.
• Valid US driver's license and ability to travel extensively (80%).
• Work authorization to be employed by Hitachi Energy in the United States.

Responsibilities

• Perform complex field service operations with minimal guidance.
• Deliver installation, maintenance, and repairs for HV equipment.
• Exceed customer expectations by anticipating needs and driving outcomes.
• Troubleshoot equipment failures and proactively prevent issues.
• Identify and resolve electrical or mechanical problems independently.
• Develop potential sales and business opportunities.
• Suggest improvements to enhance operations and customer service.
• Lead field service projects and provide direction and analysis.

Skills

Mechanical aptitude

Electrical aptitude

MS Office

Leadership

Travel readiness

Problem solving

Education

Trade education in Industrial Mechanic or Electrical trades

Engineering degree (asset)

Tools

High voltage equipment operation

Test equipment software

Job description

The Opportunity

Are you ready to take your career to new heights? Join Hitachi Energy as a High Voltage Field Service Engineer and become a key player in our mission to power a sustainable future. In this dynamic role, you'll tackle complex field assignments, from installation to troubleshooting, on high voltage equipment up to 800kV. You'll work with cutting-edge technology, collaborate with a talented team, and make a tangible impact on our operations and customer satisfaction. If you're passionate about innovation and eager to grow, this is the opportunity for you!

How You'll Make an Impact

• Perform complex field service operations with minimal guidance.
• Deliver exceptional services in installation, maintenance, and repairs.
• Exceed customer expectations by anticipating their needs.
• Troubleshoot equipment failures and proactively prevent issues.
• Identify and resolve electrical or mechanical problems independently.
• Develop potential sales and business opportunities.
• Suggest improvements to enhance operations and customer service.
• Lead field service projects and provide direction and analysis.

Your Background

• Strong mechanical and electrical aptitudes.
• Trade education and experience in Industrial Mechanic or Electrical trades.
• College or university degree in a technical field (electrical or mechanical engineering) is an asset.
• Over 5 years of experience in technical field service work.
• Hands-on experience with high voltage equipment up to 800kV.
• Knowledge of electrical testing and substation construction.
• Leadership experience in coordinating and leading crews.
• Proficiency in MS Office and test equipment software.
• Valid US driver's license and ability to travel extensively (80%).
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More About Us

• Join a global leader in energy solutions committed to innovation and sustainability.
• Enjoy opportunities for professional growth and development.
• Be part of a collaborative and inclusive work environment.

Pay Transparency

The anticipated annual base salary range for this position is $66,200.00 to $82,800.00, depending on experience, qualifications, skills, and work location. Benefits and other forms of compensation may also be available.