Field Service Engineer 64462

ZipRecruiter; Baltimore (MD); On-site; USD 70,000 - 95,000; Full time

Job summary

A leading provider of medical imaging repair seeks a Field Service Engineer PET/CT for a permanent role in Baltimore, MD. The candidate will be responsible for maintaining various imaging devices and ensuring high customer satisfaction through effective service and technical support. Prior experience in medical imaging and a strong technical background are essential for success in this role, which requires frequent travel and independent work.

Benefits

401(k) and matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Qualifications

• Formal training and field experience in PET, CT, or related imaging technology required.
• 10+ years of experience in medical imaging device service and repair.
• Ability to work independently and travel frequently.

Responsibilities

• Assist in the repair of diagnostic imaging equipment specific to PET/CT devices.
• Perform scheduled preventative maintenance and ensure equipment calibration.
• Communicate with account managers and document all service activities.

Skills

Customer service skills

Effective communication skills

Ability to follow procedures

Business acumen

Education

High School Diploma or GED

Some college or degree preferred

Job description

Job Description

Term: Permanent

Min-Salary: $

Max-Salary: $

Experience: 10+ Years

State: MD

Field Service Engineer PET/CT

Location: Baltimore, MD

Must Have Prior Experience

In medical imaging device service and repair.

Summary/Objectives

Provider of medical imaging repair and maintenance seeks an experienced Service Engineer to maintain and repair PET/CT and medical imaging devices. Must have this skill set and experience! The role involves providing technical support, troubleshooting, and maintaining high customer satisfaction.

Essential Responsibilities

1. Assist in the repair of diagnostic imaging equipment specific to PET/CT medical imaging devices.
2. Be a self-starter, able to travel and work independently with minimal supervision.
3. Resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive environments.
4. Perform scheduled preventative maintenance, including calibrations and verifications of system specifications.
5. Learn and gain knowledge of imaging equipment to perform preventative maintenance.
6. Document all service activities accurately in accordance with company quality standards.
7. Assess, calibrate, and maintain test equipment.
8. Submit field service reports timely and according to standards.
9. Communicate with account managers regarding services provided.
10. Manage and maintain company assets required for job functions.

Supervisory Responsibility

There are no supervisory responsibilities for this role.

Work Environment

This role operates in the field, visiting various sites with different medical imaging equipment.

Work Schedule

Primarily Monday through Friday, with occasional evenings and weekends.

Physical Demands

Must be able to talk and hear, frequently stand and walk, lift up to 75 lbs, handle or feel with hands, and reach with arms.

Competencies

• Ability to follow procedures and instructions.
• Ability to work well with others.
• Effective communication skills.
• Business acumen.
• Customer service skills.

Travel

Requires frequent travel within a 4-hour radius, including potential flying and overnight stays.

Benefits

• 401(k) and matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education and Experience

Formal training and field experience in PET, CT, or related imaging technology. High School Diploma or GED required; some college or degree preferred.