Field Service Engineer 1

Makino Inc.; Austin (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Competitive starting salary

Health benefits

3 weeks of vacation

Bonus plan

11 company paid holidays

401(k) retirement plan with company

Tuition reimbursement

Employee appreciation events

Job summary

Makino is a world leader in metal-cutting and machining technology, delivering high-quality parts and faster time to market. The CNC Technician will troubleshoot, repair, and maintain CNC equipment to support customer operations.

Based in Austin, TX, travel to customer sites is required to install, diagnose, and service machines, using documentation and vendor resources to ensure reliable performance. The role requires strong mechanical/electrical/control diagnostics, reading schematics, and

Qualifications

• Experience in CNC repair and troubleshooting across mechanical, electrical and control systems.
• Able to read and interpret technical drawings and schematics.
• Proficient with software tools (e.g., Microsoft Office) and mobile devices.

Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls. (Makino provides a company vehicle; gas and travel expenses are covered.)
• Use online technical documentation, manuals, and vendor resources to research and resolve machine issues.
• Complete and submit accurate documentation to Makino and customers regarding machine status, repairs, and installations.
• Perform and promote preventive maintenance on customer equipment and provide after-sales technical support and training.
• Maintain an in-depth understanding of the machine tool industry and the Makino product lines.
• Participate in training on CNC repair and Makino equipment during onboarding.

Skills

CNC repair and troubleshooting

Reading technical drawings & schem.,

MS Office / laptop usage

Strong communication & presentation

Willingness to travel

Tools

Laptop

Smartphone

Job description

Makino is a world leader in metal-cutting and machining technology. As a leader in the advanced manufacturing machine tool technology, Makino enables its customers to realize the highest level of quality with the fastest time to market. When companies make the parts that matter for automotive, aerospace, medical, die/mold and other industries worldwide, they make them with Makino.

CNC Technician - Makino

Position Summary

The CNC Technician at Makino will utilize strong mechanical and electrical skills to troubleshoot, repair, and maintain CNC equipment. This role reports directly to the Reginal Customer Support Manager and plays a key part in supporting our customers' machine tool operations.

Key Responsibilities

• Travel to customer sites to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls. (Makino provides a company vehicle; gas and travel expenses are covered.)
• Use online technical documentation, manuals, and vendor resources to research and resolve machine issues.
• Complete and submit accurate documentation to Makino and customers regarding machine status, repairs, and installations.
• Perform and promote preventive maintenance on customer equipment and provide after-sales technical support and training.
• Maintain an in-depth understanding of the machine tool industry and the Makino product lines.
• Participate in training on CNC repair and Makino equipment during onboarding,

Qualifications & Skills

• Experience in CNC repair and troubleshooting is required including the ability to independently diagnose and resolve issues across mechanical, electrical and control systems.
• Ability to read and interpret technical drawings and schematics.
• Proficiency with software tools (e.g., Microsoft Office); role requires regular use of a laptop, smartphone, and various applications.
• Strong technical, communication, and presentation skills.
• Willingness to work flexible hours with frequent travel throughout a regional territory. (Technicians are dispatched daily from home to customer locations.)

What Makino Offers

• Competitive starting salary
• Market-competitive health benefits, dental and vision, company-paid life insurance/short- and long-term disability.
• 3 weeks of vacation to start
• Bonus plan
• 11 company paid holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events, perks, and assistance programs

Physical & Mental Requirements

Makino will provide reasonable accommodations as needed to enable individuals with disabilities to perform essential functions.

• Ability to move throughout customer and company premises.
• Ability to focus and prioritize multiple tasks and responsibilities.
• Ability to bend, twist, stoop, reach, and lift materials up to 50 lbs.
• Frequent use of hands and arms for fine motor tasks.
• Visual capability including close, distance, peripheral, and depth perception.
• Ability to remain composed and professional in stressful situations.

Makino provides equal employment opportunities to all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.