Field Service Engineer

United Imaging Healthcare; United States; A distancia; USD 65.000 - 95.000; Jornada completa

Descripción de la vacante

United Imaging Healthcare in the United States is seeking a Field Service Engineer to support MRI and CT systems, troubleshoot complex hardware, and ensure reliable operation in demanding clinical environments. You will interface with end-users and hospital managers, maintain documentation, and share best practices while staying compliant with safety and driving requirements.

Candidates should hold a BSc in Engineering or equivalent and have at least 3 years in CT/MRI field service, with

Formación

• BSc in Engineering; advantage.
• Qualified Technician/ Engineer or equivalent in medical devices; advantage: relevant Field Service experience.
• At least 3 years of CT or MRI experience.
• Prior experience communicating with hospital end-users and department managers about equipment status and troubleshooting.
• Valid driving license, active driving experience.
• Professional proficiency in English.
• Eligible to work in the UK.

Responsabilidades

• Maintain all models specific to a modality (MRI / CT) in the assigned area.
• Perform total system-level troubleshooting on complex multi-symptom problems.
• Communicate clearly with end-users and department managers on equipment status and maintain customer satisfaction.
• Share best practices.
• Maintain documentation of performed tasks.
• Supervise entrusted tools.

Conocimientos

English proficiency

Troubleshooting

Customer relations

Educación

BSc in Engineering

Technician/ Engineer qualification

Descripción del empleo

United Imaging Healthcare is a global medical technology company developing AI-enabled imaging, radiotherapy, life science, and intelligent healthcare solutions. Working at the forefront of the medical devices industry, the company supports healthcare providers with advanced technologies designed to improve clinical performance and patient care.

This role offers the opportunity to support critical imaging systems and contribute directly to the reliability and performance of equipment used in demanding healthcare environments. As a Field Service Engineer, you will play an important part in delivering technical expertise, building strong relationships with customers, and collaborating with engineering colleagues to resolve complex issues effectively.

Responsibilities

• Maintain all models specific to a modality (MRI / CT) in the assigned area.
• Perform total system-level troubleshooting on complex multi-symptom problems.
• Communicate clearly with end-users and department managers on equipment status and maintain customer satisfaction.
• Share best practices.
• Maintain documentation of performed tasks.
• Supervise entrusted tools.

Qualifications and experience

• BSC in Engineering; advantage.
• Qualified Technician/ Engineer or equivalent professional experience in medical devices; advantage: relevant Field Service experience.
• At least 3 years of CT or MRI experience.
• Prior experience communicating with hospital end-users and department managers about equipment status and troubleshooting.
• Valid driving license, active driving experience.
• Professional proficiency in English.
• Eligible to work in the UK.