Field Service Engineer

Espresso Service; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Join a well-established nationwide service company as a Mobile Coffee Machine Engineer! You'll be part of a dedicated team responsible for installing and servicing various coffee machines, ensuring they operate at peak performance. This role offers the chance to work with a variety of equipment, from traditional to fully automatic machines, while providing excellent customer service and training. Flexibility is key, as you will travel to customer sites and may work weekends on a rota basis. Enjoy a supportive, family-oriented work environment with full training provided and opportunities for career growth.

Benefits

Company van

Fuel card

Mobile phone

Uniform

20 days holiday plus additional days after 2 years

Qualifications

• Strong mechanical and electrical skills required for servicing coffee machines.
• Experience in service engineering and ability to read technical diagrams.

Responsibilities

• Attend customer sites for installations and maintenance of coffee machines.
• Provide training on equipment operation and care.

Skills

Mechanical skills

Electrical skills

Circuit and hydraulic diagram reading

Repairing to operational component level

Excellent communication skills

Teamwork

Initiative

Tools

Coffee machine equipment

VW Caddy (company van)

Job description

Introduction: We are a long-established nationwide service company for all ranges and manufacturers of coffee machine equipment. Due to continued expansion, we now have a requirement for a Mobile Coffee Machine Engineer to join our team. Reporting to the Technical Manager and working within a team of engineers. The successful candidate will carry out installations as well as respond to re-active and planned service calls on all types of Coffee equipment in all types of environments, machine types include both traditional and fully Automatic, including but not limited to, Cimbali/Faema, CMA and Wega, Bravilor, Carimali, Conti, Expobar, Schaerer, Rex Royal. Please note you must be flexible in your approach to travel. You will also be required to work some weekends on a rota basis and be flexible with your working week. The successful candidate must have a strong electrical / mechanical engineering background and have experience within a field engineering role.
Responsibilities: - Attend customer sites and carry out the Installations planned maintenance, and reactive breakdown work. Providing customers with full training on the operation and care of equipment, Carry out preventative and routine maintenance on equipment. Ensure that equipment is in good working order, carry out relevant testing and ensuring equipment is set to a customer’s specification. Always provide a professional service to customers. Complete all service documentation ensuring that everything is kept up to date.
Applicant Requirements: Essential: Strong mechanical / electrical skills. Experience within a service engineering role. Ability to read and understand circuit and hydraulic diagrams and schematics. Ability to repair to operational component level. Excellent communication skills with the ability to interface with customers. Team player with the ability to work on own initiative. Hold full driving license.

Company van at present VW Caddy, fuel card, mobile phone, uniform - Full training provided, Holiday 20 days with 1 additional day per year after 2 years of service up to a maximum of 25. Opportunity to join a nationwide, well established family orientated company.
A more detailed job description will be issued prior to appointment.