Field Services Engineer

Sterling Engineering; Orlando (FL); Remote; USD 75,000 - 85,000; Full time

Job summary

A leading engineering firm is seeking a Field Service Engineer to perform maintenance and repairs on equipment, ensuring customer satisfaction through effective troubleshooting and communication. The role requires extensive travel and technical expertise in machinery maintenance. Candidates should possess an associate degree in engineering and have 3-5 years of relevant experience. The position offers competitive compensation and benefits, including medical insurance and a 401(k).

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 3–5 years of technical experience in equipment or machinery maintenance.
• Familiarity with carton and packaging technologies.

Responsibilities

• Perform hands-on maintenance, troubleshooting, and repairs.
• Plan and execute preventive maintenance.
• Diagnose and resolve mechanical and automation malfunctions.

Skills

Maintenance

Troubleshooting

Repair

Communication

Technical Knowledge

Education

Associate degree in Engineering

Job description

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This range is provided by Sterling Engineering. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $85,000.00/yr

Direct message the job poster from Sterling Engineering

Technical Recruiter @ Sterling Engineering | Master's in Business Administration

Location: Flexible – Must be located near a major airport

Compensation: $75-85K per year + overtime

Requirements: Hands-on experience in maintenance, troubleshooting, and repair; willingness to travel extensively (at least 80%), including internationally.

Job Responsibilities

• Perform hands-on maintenance, troubleshooting, and repairs, while providing detailed reports to the back office.
• Serve as the primary on-site technician for assigned customers, with travel to additional locations as needed.
• Plan and execute preventive maintenance to ensure optimal equipment performance in alignment with operational standards.
• Provide post-maintenance production support to achieve or surpass pre-maintenance efficiency levels, ensuring customer satisfaction.
• Diagnose and resolve mechanical and automation malfunctions, utilizing root cause analysis and escalating issues when necessary.
• Address technical claims and collaborate with the quality department to resolve issues, including detailed root cause analysis.
• Install rebuilding kits following established procedures and restore equipment to production readiness while exceeding customer expectations.
• Assess system performance, implement corrective actions, and recommend operational improvements to enhance efficiency.

Qualifications

• Education: Associate degree in Engineering, with a focus on electrical or mechanical disciplines preferred.
• Experience: 3–5 years of technical experience in equipment or machinery maintenance, particularly in a service-oriented manufacturing environment.
• Technical Knowledge: Familiarity with carton and packaging technologies; experience with aseptic systems is an advantage.
• Language Skills: Proficiency in English (written and spoken); bilingual capabilities in Spanish or German are a plus.

Additional Requirements

• Willingness to travel extensively, including international trips, with travel comprising at least 80% of the role.
• Excellent communication skills to effectively liaise with customers and stakeholders at all organizational levels.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Industrial Machinery Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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