Field Service Engineer

Solaredge; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in smart energy technology seeks enthusiastic service technicians to join their team. Responsibilities include installation, maintenance, and customer support at various locations. Ideal candidates have electrotechnical training, customer service experience, and a strong affinity for photovoltaics. Opportunities for travel and skill development are offered in a dynamic environment.

Qualifications

• Completed electrotechnical training or subject-specific degree.
• Experience in service, customer service, or maintenance.
• Excellent command of English.

Responsibilities

• Installation and commissioning of residential and commercial locations.
• Independent execution of maintenance and repair work.
• Customer advice on technical equipment and services.

Skills

Customer Service

Technical Support

Communication

Electrotechnical Knowledge

Microsoft Office

Education

Electrotechnical Training

Job description

Are you ready to power the future?

At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 4,000 employees, offices in 34 countries, and millions of installations worldwide.

Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond.

With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work.

We are looking for enthusiastic service technicians to strengthen our UK team.

Your tasks

• Installation and commissioning of our residential and commercial locations
• Independent and self-responsible execution of maintenance, repair and repair work, as well as training at our customers' site
• Instruction of our customers as well as implementation of customer-specific settings on site
• Customer advice regarding technical equipment and services
• Update the knowledge base used by other technical support staff with new troubleshooting information
• You document, edit, monitor and coordinate your assignments independently (in the support tool, CRM)

• Committed and responsible personality with a completed electrotechnical training or a subject-specific, completed degree
• You have a high affinity for photovoltaics and have initial experience in service, customer service or maintenance
• You speak confidently and situationally, but always friendly with customers, employees and partners
• You have mastered all common Microsoft Office products and can use them safely
• You have a excellent command of English
• You will ideally be based north of Birmingham and comfortable with regular travel nationwide