Field service engineer

Mardix Ltd.; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Anord Mardix, a Flex company, is seeking a Field Service Engineer in the United States to supervise installation, testing, commissioning, maintenance and repair of low voltage distribution gear, transformers, and related power equipment. This role demands hands-on technical oversight and strong adherence to safety and quality standards.

Reporting to the Field Service Manager, you will travel to customer sites, ensure compliance with safety regulations, prepare technical reports, and coordinate

Qualifications

• Associates level education in electrical power distribution or 3+ years related experience.
• Experience with electrical power distribution, power monitoring, AC/DC power, and communication protocols.
• Three to five years experience in the design of low voltage switchgear/ power distribution equipment preferred.
• Knowledge of UL Standards (e.g., UL67, UL1008, UL60950, UL891) and related equipment.
• Ability to travel 50%+ and respond to emergency calls within 2 hours.

Responsibilities

• Prepare technical reports/test sheets and monitor spare parts, tools, and consumables.
• Maintain and follow safety regulations on sites.
• Attend all appropriate site meetings.
• Interface with Project Management and Site personnel.
• Provide excellent customer service and escalate needs as required.
• Communicate regularly with Project Managers.

Skills

Electrical power distribution systems

Power monitoring systems

AC/DC power

Customer service

Field travel readiness

Education

Associates degree in electrical power distribution or related field

3+ years related experience

Tools

Testing equipment

Job description

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centres. At Anord Mardix, we welcome people of all backgrounds. We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you.

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Field Service Engineer.

Reporting to the Field Service Manager the Field Service Engineer to provide installation supervision, testing, commissioning, maintenance, and repair work for low voltage distribution gear, transformers, and related power distribution equipment in a professional way.

What a typical day looks like:

• Prepares technical reports/test sheets, monitoring of spare parts, tools/equipment, consumables, etc.
• Maintain and follow safety regulations for the company and the specific sites where working.
• Attend all appropriate site meetings.
• Interfaces with Project Management and Site personnel.
• Provide excellent customer service to clients, listening to and addressing their needs and/or escalating their needs through our organization for resolution.
• Communicate on a regular basis with Project Managers receiving and relaying information.
• Proactively works to eliminate waste and adds value to all processes.
• Adhere to all relevant health and safety regulations and perform work practices that are safe.
• Adhere to company policies and rules.

The experience we’re looking to add to our team,

• Education to the Associates level in electrical power distribution or related field and/or 3+ years of similar work experience in a related field. Military experience is preferred. Data Center or equivalent mission critical system experience preferred.
• Demonstrated experience working with electrical power distribution systems, power monitoring systems, AC/DC electrical power, and the use of communication protocols.
• Three to five years’ experience in the design of low voltage switchgear assemblies/systems and/or power distribution equipment is preferred.
• Knowledge and understanding of UL Standards, such as UL67 Panelboards, UL1008 Transfer Switch.
• Equipment, UL10008S Static Transfer Switches, UL60950 Information Technology Equipment, UL 891.
• Switchboards, UL 1558 Metal‑Enclosed Low‑Voltage Power Circuit Breaker Switchgear as applicable, as well as other pertinent standards.
• Ability to travel 50% plus.
• Ability to work on‑call, weekends, and required overtime as required. Must also be able to respond and arrive on emergency calls within 2 hours.

EC37

Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e‑mailing: [e-mail].