Applications Engineer

Mardix Ltd.; Richmond (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Anord Mardix in Henrico, Virginia, is seeking an Applications Engineer to join our pre-sales and post-sales engineering team. You will act as the senior technical authority, partnering with customers, product development, and manufacturing to solve complex design and integration challenges.

Reporting to the Sales Operations Manager, you will lead troubleshooting, recommend solutions aligned with Flex capabilities, and influence product roadmaps through customer feedback.

Qualifications

• Bachelor's degree in Engineering or related field; advanced degree a plus.
• 6+ years of engineering experience with substantial customer-facing work.
• Deep expertise in analog and mixed-signal electronics for diagnosis and resolution.
• Lab experience testing, characterizing, debugging and validating electronic products.
• Strong communication and relationship-management skills; ability to influence decisions.

Responsibilities

• Serve as the lead technical interface for customers on design, fabrication and manufacturing challenges.
• Collaborate with sales, BD, and product teams to define technical requirements and solutions.
• Lead troubleshooting and root-cause analysis for complex issues across product levels.
• Assess risks and develop mitigation strategies to ensure program execution.
• Develop technical presentations, trainings, and engineering documentation for major initiatives.

Skills

Analog electronics

Mixed-signal

Design engineering

Customer facing

Technical leadership

Communication skills

Presentation skills

Root-cause analysis

Troubleshooting

Problem solving

Education

Bachelor's degree in Engineering

Tools

Autodesk Inventor

SharePoint

Power Automate

Microsoft Office

Job description

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centres. At Anord Mardix, we welcome people of all backgrounds. We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you.

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Applications Engineer located in Henrico, Virginia.

Reporting to the Sales Operations Manager, the Applications Engineer will serve as a senior technical authority responsible for providing strategic pre-sales and post-sales engineering support to customers. This role partners closely with customers, suppliers, product development teams, and manufacturing organizations to solve complex technical challenges, drive successful product implementation, and influence manufacturing and product strategies that support customer success.

What a Typical Day Looks Like

• Serve as the lead technical interface for customers, providing expert consultation on complex design, fabrication, assembly, and manufacturing challenges.
• Partner with customers, sales teams, and business development organizations to identify technical requirements and develop solutions aligned with Flex capabilities and customer objectives.
• Lead the investigation and resolution of complex analog and mixed-signal product issues through advanced troubleshooting, root-cause analysis, and hands-on validation activities.
• Evaluate customer requirements, identify technical, operational, capacity, and scheduling risks, and develop mitigation strategies that support successful program execution.
• Drive collaboration between customers, suppliers, design engineering teams, and manufacturing organizations to support product integration and accelerate issue resolution.
• Influence product roadmap and technology decisions by translating customer feedback and market requirements into actionable engineering recommendations.
• Lead project planning activities, including scope definition, risk assessment, requirements management, and execution strategy for complex customer programs.
• Develop technical presentations, customer trainings, and engineering documentation while providing technical leadership for major initiatives across the organization.

The Experience We're Looking to Add to Our Team

• Bachelor's degree in Engineering, or a related technical discipline; advanced degree is a plus; relevant working experience will be considered in lieu of Bachelor’s degree.
• 6+ years of relevant engineering experience, including significant customer-facing experience supporting analog circuit design, troubleshooting, and technical problem resolution.
• Deep expertise in analog and mixed-signal electronics with the ability to diagnose and resolve complex product-, subsystem-, and system-level issues.
• Extensive laboratory experience testing, characterizing, debugging, and validating electronic products while recreating and resolving customer-reported issues.
• Strong communication, presentation, and relationship-management skills with the ability to influence decisions, lead technical initiatives, and serve as a trusted advisor to customers and internal stakeholders.

Preferred Qualifications

• Experience translating customer requirements into product specifications, manufacturing solutions, and new product recommendations.
• Demonstrated success leading major technical initiatives, cross-functional projects, or customer-facing engineering programs.
• Experience reviewing, interpreting, and troubleshooting P&IDs.
• Experience with 3D CAD modeling tools such as Autodesk Inventor.
• Experience with VBA, SharePoint workflows, Microsoft Power Automate, or similar automation technologies.
• Strong proficiency with Microsoft Office applications and technical reporting tools.

GZ27

Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: [e-mail].