Field Service Engineer

Trepko Group; Tampa (FL); Hybrid; Full time

Benefits offered by this job

Thorough training

Competitive salary

Health plan

Cell phone

Job summary

A dynamic international firm based in Tampa, Florida is seeking Field Service Engineers to join their North American team. The role requires considerable travel (50% of work time) to install, commission, and service filling and packing machines. Candidates should be self-motivated with a minimum Associate's Degree and a valid work permit. The position offers thorough training, competitive salary, and growth potential within an international environment.

Qualifications

• Self-motivated with a positive attitude and high energy level.
• Must have a valid passport, driver's license, and US work permit.
• Minimum Associate's Degree from a two-year college or technical school.

Responsibilities

• Install, commission, and service machines at customers’ sites.
• Troubleshoot and diagnose via phone or on-site.
• Provide training for customers on machine operation and maintenance.

Skills

Customer trust maintenance

Self-motivation

Ability to work independently

Education

Associate's Degree from a technical school

Tools

Industrial control systems

Electrical work (24VDC and 480VAC)

Job description

Trepko Inc. (based in Tampa, Florida) is currently expanding its sales and service network for filling and packing machines in America and is therefore seeking to employ Field Service Engineers. The engineers will be part of our North American team, which operates as a small but dynamic unit.

The job requires considerable travel, primarily within the US, Canada, and Central America, but occasionally also in Europe.

What you will be doing:

• Install, commission, and service machines at customers’ sites. Perform modifications or retrofits as needed
• Troubleshoot and diagnose via telephone or at the client’s site
• Provide training for customers on the effective operation and maintenance of their machines
• Provide support for trade show and showroom activity as required
• Tracking daily activities and progress through daily reporting
• Travel 50% of your work-time. Trips typically last 3 to 10 days.
• Other related duties as assigned

About you:

• Self-motivated and driven with the ability to work independently. Positive attitude and high energy level
• Minimum Associate’s Degree from a two-year college or technical school
• Understand the importance of gaining the customer’s trust and maintaining it
• Have a valid passport, driver’s license, and US work permit

Additional qualifications could include:

• Previous experience/education from the food and/or machine industry
• Experience with industrial control systems and electrical work (24VDC and 480VAC)

We offer:

• Thorough training at our manufacturing sites and through joint service visits with experienced field service engineers
• An extremely interesting job where the service team has a significant impact on the final product and the customer’s perception
• An international environment where you will get to work with a multitude of different cultures
• A job with growth potential for the right candidates
• Competitive salary, including health plan and cell phone

Please submit your resume along with an application motivating why you are a suitable candidate.
[e-mail]

We’re already present in over 120 countries. Join us!