Field Service Engineer

Spirent; Santa Clara (CA); Remote; USD 142,000; Full time

Job summary

Join a leading global provider of automated test solutions as a Field Service Engineer. In this dynamic role, you will deliver high-level technical support for cutting-edge wireless technologies, including LTE and 5G. Collaborating with a talented team, you'll enhance your skills while helping customers develop next-generation communication systems. This innovative company values work-life balance and offers a supportive environment for professional growth. If you're passionate about technology and eager to make an impact, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Purchase Plan

Paid Time Off

Floating Holidays

Volunteer Time Off

Short-Term Disability

Tuition Reimbursement

Qualifications

• Requires a Bachelor's or Master's degree in relevant fields.
• 5 years of experience in cellular call flow analysis and troubleshooting.

Responsibilities

• Provide technical support for Wireless Channel Emulator Test Solutions.
• Work closely with customers developing advanced LTE and 5G systems.

Skills

Cellular Call Flow Analysis

Signal Analysis Tools

Wireless Test Equipment

4G LTE

5G NR

Wi-Fi

Digital Signal Processing

Troubleshooting Wireless Connectivity

Education

Bachelor's Degree in Computer Science or Electrical Engineering

Master's Degree in Computer Science or Electrical Engineering

Tools

Wireshark

QXDM

Matlab

Job description

Description

Reference #: TP416997

The Field Service Engineer (FSE) is part of the Sales/Support team and contributes directly to the success of the organization, where he/she provides a high level of direct technical support to key customers within an assigned geographical region and account(s). This position is responsible for Spirent's Wireless Channel Emulator Test Solutions and is focused on customers developing Advanced LTE and 5G Cellular systems, chipsets, and devices. Spirent is the market leader in Channel Emulators that are used by major chipset, cellular phone, and network equipment OEMs to test air interface performance of devices and systems including Fading, Massive MIMO, and Beamforming.

The successful candidate will provide the highest technical and professional capabilities and be recognized as a technical reference and resource by the customers. The fast-paced, technical nature of this role offers a challenging and dynamic environment within which one can develop and enhance their technical skills in wireless communications while working with a wide range of customers developing next-generation communication systems and devices. The FSE will work closely with the Spirent development team as they develop advanced features for the product line. This range of technical exposure and experience will enable the candidate to develop a robust technical foundation to grow in their career.

Spirent. Promise. Assured.

Spirent is the leading global provider of automated test and assurance solutions for networks, cybersecurity, and positioning. Our innovative portfolio of products and services addresses the test, assurance, and automation challenges of a new generation of technologies: 5G, SD-WAN, Cloud, Autonomous Vehicles and beyond. Each year we assure the promises that more than 1,500 customers worldwide make to their customers, spanning communications, transportation, government, defense, aerospace, financial services, healthcare, retail, and more. Our network, cybersecurity, and positioning experts work closely with customers to understand their needs and deliver solutions that cover their entire technology lifecycle, from the lab to real-world deployment.

Why Spirent?... Because together we can shape tomorrow

Spirent is its people! When you join the Spirent team, you will join forces and work alongside some of the most passionate and greatest subject matter experts in the industry. Here, you will find a place where you can grow, think, explore, create, and make change happen in an innovative and creative environment. Success is important to us, and so is your personal well-being. At Spirent, you will love the work and life balance experience!

Qualifications

Requires a Bachelor’s degree in computer science, Electrical Engineering, a related field, or a foreign equivalent. Must have 5 years of experience in job offered or related occupation. Must have 5 years of experience in cellular call flow analysis and protocol stack; signal analysis tools and wireless test equipment. Must have 5 years of experience in at least 2 of the following technologies: 4G LTE, Wi-Fi, 5G NR, IMS, SIP, VoLTE, Wireshark, QXDM or equivalent industry standard log analysis tools, Digital Signal Processing, Matlab, Digital Modulation techniques, like QPSK, QAM, OFDM, GNSS, E911, UMTS/WCDMA. Must have 5 years of experience in troubleshooting wireless connectivity issues and working with trouble tickets.

OR

Requires a Master's degree in computer science, Electrical Engineering, a related field, or a foreign equivalent. Must have 2 years of experience in job offered or related occupation. Must have 2 years of experience in cellular call flow analysis and protocol stack; signal analysis tools and wireless test equipment. Must have 2 years of experience in at least 2 of the following technologies: 4G LTE, Wi-Fi, 5G NR, IMS, SIP, VoLTE, Wireshark, QXDM or equivalent industry standard log analysis tools, Digital Signal Processing, Matlab, Digital Modulation techniques, like QPSK, QAM, OFDM, GNSS, E911, UMTS/WCDMA. Must have 2 years of experience in troubleshooting wireless connectivity issues and working with trouble tickets.

Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel.

Annualized Salary Wage Range: $142,000 - $142,000

Spirent applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience at or in line with the minimum requirements. Spirent offers the following benefits to eligible employees: Medical, Dental, Vision, 401(k), Employee Stock Purchase Plan, Paid Time Off, Floating Holidays, Volunteer Time Off, Paid Holidays, Short-Term Disability, Long-Term Disability, Life and AD&D insurance, Tuition Reimbursement, Flexible Savings Accounts, and Commuter Benefits. Spirent benefits programs are subject to eligibility requirements.