Field Service Engineer

Veterans Prime, Inc.; Riverside (CA); On-site; USD 80,000 - 85,000; Full time

Job summary

Veterans Prime, Inc. is seeking a Field Service Technician in Riverside, CA for full-time with generous benefits. The role involves installing, servicing, and repairing electromechanical equipment at customer sites and facilities, with travel across the United States.

Candidates should have experience with industrial electrical systems; the company provides extensive training. You will troubleshoot by phone, assist sales demonstrations, and maintain customer relationships, with a frequent travel

Qualifications

• Experience with industrial and commercial electrical systems.
• Knowledge or experience of industrial mechanical systems preferred, but not necessary.
• Expert knowledge of supplied machinery (company provides extensive training).
• Requires travel up to 100% with 10–14 day stretches.

Responsibilities

• Install, service, and repair electromechanical equipment at customer sites and facilities.
• Uses hand tools and test equipment to perform work.
• Communicate technical issues and findings with Engineering.
• Perform in-house phone troubleshooting for customers.
• Travel nationwide; build and maintain customer relationships.
• Supports sales for product demonstrations.
• Book travel with company credit card and reimburse weekly.

Skills

Electrical systems

Microsoft Outlook

Excel

Tools

Multimeters

Job description

Overview

IMMEDIATE HIRING NEED

Field Service Technician

Full Time Position with Generous Benefits Package

$80-85K first year

DUTIES AND RESPONSIBILITIES:

• Install, service, and repair electromechanical equipment at customer sites, manufacturing facilities, and sales offices
• Utilizes hand tools and test equipment, such as multimeters, to perform work
• Effectively communicates technical issues and findings with the Engineering Department
• Performs in house phone troubleshooting support to customers
• Supports sales for product demonstrations
• Provides a range of known solutions to problems
• Innovates on the fly to resolve new and unique problems
• May be required to provide after-hours phone troubleshooting support
• Will be asked to travel extensively, nationwide
• Build and maintain customer relationships
• Performs other duties, as assigned by the manager
• Able to book own travel with credit card (reimbursed weekly)
• Must live within 1 hour of a major airport

REQUIRED QUALIFICATIONS:

• Experience with industrial and commercial electrical systems
• Knowledge or experience of industrial mechanical systems preferred, but not necessary
• Expert knowledge of supplied machinery (company provides extensive training)
• Requires travel up to 100% of the time, inclusive of consecutive overnights, between 10-14 days
• Ability to accurately and effectively communicate problems and suggest possible solutions
• Demonstrated ability to effectively manage multiple tasks, prioritize work, and maintain detailed records
• Proficiency with Microsoft Outlook and Excel

***VETERANS ARE HIGHLY ENCOURAGED TO APPLY***