Field Service Engineer

Veterans Prime, Inc.; Galesburg (IL); On-site; USD 51,000 - 85,000; Full time

Job summary

Veterans Prime, Inc. is seeking a Field Service Technician for full-time employment with a generous benefits package. The role involves installing, servicing, and repairing electromechanical equipment at customer sites nationwide, with extensive travel and after-hours support.

Candidates should have experience with industrial electrical systems, working knowledge of test equipment like multimeters, and the ability to communicate issues clearly to Engineering. Training is provided.

Qualifications

• Experience with industrial and commercial electrical systems.
• Knowledge or experience of industrial mechanical systems preferred.
• Expert knowledge of supplied machinery (training provided).
• Travel up to 100% of the time, including overnight stays (10–14 days).
• Ability to communicate problems clearly and suggest solutions.
• Proficient with Outlook and Excel.

Responsibilities

• Install, service, and repair electromechanical equipment at customer sites, facilities, and offices.
• Utilize hand tools and test equipment to perform work.
• Communicate technical issues and findings with Engineering.
• Provide in-house phone troubleshooting support to customers.
• Support sales for product demonstrations.

Skills

Industrial electrical systems

Communication skills

MS Outlook & Excel

Multi-tasking & records

Tools

Multimeters

Hand tools

Test equipment

Job description

Overview

IMMEDIATE HIRING NEED

Field Service Technician

Full Time Position with Generous Benefits Package

$80-85K first year

DUTIES AND RESPONSIBILITIES:

• Install, service, and repair electromechanical equipment at customer sites, manufacturing facilities, and sales offices
• Utilizes hand tools and test equipment, such as multimeters, to perform work
• Effectively communicates technical issues and findings with the Engineering Department
• Performs in house phone troubleshooting support to customers
• Supports sales for product demonstrations
• Provides a range of known solutions to problems
• Innovates on the fly to resolve new and unique problems
• May be required to provide after-hours phone troubleshooting support
• Will be asked to travel extensively, nationwide
• Build and maintain customer relationships
• Performs other duties, as assigned by the manager
• Able to book own travel with credit card (reimbursed weekly)
• Must live within 1 hour of a major airport

REQUIRED QUALIFICATIONS:

• Experience with industrial and commercial electrical systems
• Knowledge or experience of industrial mechanical systems preferred, but not necessary
• Expert knowledge of supplied machinery (company provides extensive training)
• Requires travel up to 100% of the time, inclusive of consecutive overnights, between 10-14 days
• Ability to accurately and effectively communicate problems and suggest possible solutions
• Demonstrated ability to effectively manage multiple tasks, prioritize work, and maintain detailed records
• Proficiency with Microsoft Outlook and Excel

***VETERANS ARE HIGHLY ENCOURAGED TO APPLY***