Field Service Technician

Veterans Prime; Charlotte (NC); On-site; USD 80,000 - 85,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their team. This full-time position offers an attractive salary of $80-85K in the first year, along with a generous benefits package. The role involves installing, servicing, and repairing mechanical and electronic equipment at various customer sites, requiring strong problem-solving skills and the ability to work independently. Candidates must be prepared for extensive travel, with a commitment to delivering exceptional customer service and technical support. This is a fantastic opportunity for those looking to make a significant impact in a dynamic environment, especially veterans who are highly encouraged to apply.

Qualifications

• Expert knowledge of supplied machinery and ability to communicate issues.
• Must work independently and possess strong organizational skills.

Responsibilities

• Install, service, and repair mechanical and electronic equipment.
• Provide troubleshooting support and train customers in the field.
• Build and maintain strong customer relationships.

Skills

Organizational skills

Communication skills

Problem-solving skills

Mechanical and electronic equipment knowledge

Ability to work with minimal supervision

Tools

Microsoft Outlook

Microsoft Excel

Hand tools

Test equipment

Multimeters

Job description

Overview

IMMEDIATE HIRING NEED

Field Service Technician

Full Time Position with Generous Benefits Package

$80-85K+ first year

OVERVIEW:

Our solutions set the standard for yield, efficiency, and safety across a wide range ofindustries. Whatever your product needs, we can meet it with precision and passion.

DUTIES AND RESPONSIBILITIES:

• Install, service, repair mechanical and electronic equipment at customer sites, manufacturing sites, and sales/service offices.
• Utilize hand tools, test equipment, and multimeters to perform required task.
• Requires knowledge of equipment specifications.
• Discusses with engineering problems relating to maintenance or operation of equipment.
• Field train customers.
• Performs in house phone troubleshooting support to customers.
• Supports sales for product demonstrations.
• Provides a range of known solutions to problems.
• Innovates on the fly to resolve new and unique problems.
• May be required to provide after-hours phone troubleshooting support.
• Will be asked to travel extensively, nationwide
• Build and maintain customer relationships.
• Performs other duties as assigned by manager.

QUALIFICATIONS:

• Able to work with minimal direct supervision.
• Organizational skills
• Microsoft Outlook and Excel knowledge
• Expert knowledge of supplied machinery
• Ability to accurately and effectively communicate problems and suggest possible solutions
• Will require travel up to 100% of the time. Normally one week out, sometimes up to two weeks out

***VETERANS ARE HIGHLY ENCOURAGED TO APPLY***