Field Service Engineer

Veterans Prime, Inc.; St. Louis (MO); On-site; USD 80,000 - 85,000; Full time

Job summary

Veterans Prime, Inc. seeks a Field Service Technician to install, service, and repair electromechanical equipment at customer sites, manufacturing facilities, and offices. Travel nationwide is required, with long stays and the ability to book travel and manage expenses.

The role commands a first-year salary of $80,000 to $85,000 and offers generous benefits. Strong communication of technical issues and hands-on problem solving are essential in this fast-paced role.

Qualifications

• Experience with industrial and commercial electrical systems.
• Industrial mechanical systems knowledge preferred.
• Expert knowledge of supplied machinery; extensive training provided.
• Requires travel up to 100% of the time, including long overnights.
• Ability to communicate problems clearly and maintain records.
• Proficiency with Microsoft Outlook and Excel.

Responsibilities

• Install, service, and repair electromechanical equipment at customer sites.
• Use hand tools and test equipment, such as multimeters.
• Communicate technical issues with Engineering.
• Provide in-house phone troubleshooting to customers.
• Support sales with product demonstrations.
• Offer a range of known solutions and innovate as needed.
• Occasionally provide after-hours phone support.
• Travel nationwide and build customer relationships.
• Book travel with a company card and submit receipts weekly.
• Maintain detailed records and manage multiple tasks.

Skills

Communication skills

Multitasking

Travel availability

Tools

Microsoft Outlook

Microsoft Excel

Job description

Overview

IMMEDIATE HIRING NEED

Field Service Technician

Full Time Position with Generous Benefits Package

$80-85K first year

DUTIES AND RESPONSIBILITIES:

• Install, service, and repair electromechanical equipment at customer sites, manufacturing facilities, and sales offices
• Utilizes hand tools and test equipment, such as multimeters, to perform work
• Effectively communicates technical issues and findings with the Engineering Department
• Performs in house phone troubleshooting support to customers
• Supports sales for product demonstrations
• Provides a range of known solutions to problems
• Innovates on the fly to resolve new and unique problems
• May be required to provide after-hours phone troubleshooting support
• Will be asked to travel extensively, nationwide
• Build and maintain customer relationships
• Performs other duties, as assigned by the manager
• Able to book own travel with credit card (reimbursed weekly)
• Must live within 1 hour of a major airport

REQUIRED QUALIFICATIONS:

• Experience with industrial and commercial electrical systems
• Knowledge or experience of industrial mechanical systems preferred, but not necessary
• Expert knowledge of supplied machinery (company provides extensive training)
• Requires travel up to 100% of the time, inclusive of consecutive overnights, between 10-14 days
• Ability to accurately and effectively communicate problems and suggest possible solutions
• Demonstrated ability to effectively manage multiple tasks, prioritize work, and maintain detailed records
• Proficiency with Microsoft Outlook and Excel

***VETERANS ARE HIGHLY ENCOURAGED TO APPLY***