Field Service Engineer

Insight Global (United States); Portland (OR); On-site; USD 34,000 - 52,000; Full time

Job summary

Insight Global in Portland is seeking a Field Service Engineer to maintain, troubleshoot, and repair industrial grade 3D printers at customer sites. The role requires strong mechanical skills, hands-on tool use, and the ability to interact professionally with clients.

You will travel regionally with about 75% travel and occasional plane travel, and overtime opportunities. This is a permanent, hourly position with competitive compensation and opportunities for growth.

Qualifications

• Approximately 3 years of hands-on technical experience with machinery.
• Experience in field service, maintenance or equipment repair.
• Strong mechanical troubleshooting abilities and tool handling skills.
• Willingness to travel to client locations and work independently.

Responsibilities

• Maintain, troubleshoot, and repair industrial 3D printers at customer sites.
• Travel to client locations (about 75%); represent the company professionally.
• Provide excellent customer service and clear communication during service visits.

Skills

Hands-on repair

Field service

Travel readiness

Customer service

Mechanical troubleshooting

Industrial machinery

Tool handling

Job description

Job Description

Insight Global is looking for a Field Service Engineer to join one of our clients in the Portland Oregon area. This position will focus on maintaining, troubleshooting, and repairing industrial grade 3d printers at customer sites. The ideal candidate will have a strong mechanical background, hands-on experience with tools and machinery, and the ability to represent the company professionally while working directly with customers. Candidates must be comfortable traveling 50-100 miles on a daily basis, with occasional plane travel as required. This is a permanent position that will be paid hourly and has overtime opportunity.

Skills and Requirements

Approximately 3 years of hands-on technical/mechanical experienceIndustrial maintenance, field service, or equipment repair experienceStrong mechanical troubleshooting abilitiesExperience working hands-on with tools and machineryComfortable working independently at customer sitesStrong customer service and communication skillsAbility to travel to different client locations as needed (75% Travel)Willingness to learn plastic technology equipmentPrevious field service experienceExperience maintaining or repairing industrial machineryAutomotive technician backgroundMilitary veteran with technical or mechanical experience - Strong PlusExperience working as a technician on a military basePrevious customer-facing or client-site experienceExperience with plastic or metals technology equipment

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].