Field Service Engineer

Nikon Precision Inc.; New Mexico; On-site; USD 57,100 - 85,700; Full time

Benefits offered by this job

Base pay

Annual bonus

Sign-on bonus

Overtime

401K plan

Medical insurance

Paid time off

Tuition assistance

Travel opportunities

Job summary

Nikon Precision Inc. (NPI) is seeking a Field Service Engineer to provide on-site service and support for Nikon lithography tools at customer facilities. Responsibilities include installation, upgrades, repairs, and preventative maintenance to ensure optimal performance.

You will troubleshoot, interpret schematics, and work with customers under service agreements. Travel, both domestic and international, may be required but is typically under 10% of time.

Qualifications

• Advanced understanding of Electronics and/or Mechanical Engineering.
• Knowledge/experience in Optics and Pneumatics.
• Hands-on ability and self-motivated to learn on the job.
• Proficient with common electronic diagnostic equipment (e.g., oscilloscope, DMM).

Responsibilities

• Perform routine troubleshooting, maintenance, and repair on Nikon equipment interpreting schematics and diagrams.
• Provide on-site service for customers as per service agreement.
• May install or relocate customer equipment and perform startup and checkout procedures.
• Report and communicate technical issues and contribute to documentation.

Skills

Electronics

Mechanical engineering

Optics

Pneumatics

Hands-on

Microsoft Office

Japanese (bonus)

Education

Associate's in Electro-Mechanical Engineering

Bachelor's in Electrical Engineering

Bachelor's in Mechanical Engineering

Tools

Oscilloscope

Digital Multimeter

Diagnostic software

Job description

Nikon Precision Inc. (NPI) is a leading supplier of semiconductor production and inspection equipment. Our state-of-the-art photolithography equipment is used to image submicron geometries onto various substrates for the manufacture of integrated circuits, LCD panels, and other applications. Our tools help manufacture the heart of most consumer electronics on the market today, including computer, hard drive, non-volatile memory, smartphones, GPS units, and other emerging technical products.

Position Type: Full Time Regular

FLSA Status: Non-Exempt, eligible for overtime

Salary Range: $57,100 - $85,700

*Posted salary range is entry level, actual compensation depends on experience

Schedule: Compressed Shift

Environment: Cleanroom Environment (more than 50% of the time)

Travel: Domestic and International Travel may be Required (<10%)

Position Overview:

Field Service Engineers (FSE) provide onsite customer service and support at our customer facilities. Job responsibilities include equipment installations, upgrades, repairs, and preventative maintenance of complex lithography tools. Our FSEs work with the customer to ensure optimal performance of the Nikon equipment.

You will be responsible for…

• Performing all routine troubleshooting, maintenance, and repair on Nikon equipment including interpreting schematics, mechanical diagrams, and discerning data from diagnostic programs
• Providing on-site service for the customer as detailed in service agreement
• May install or relocate customer equipment and perform associated start-up and check-out procedures
• Report and communicate technical issues and provide feedback on technical documentation

What you have…

• Advanced understanding of Electronics and/or Mechanical Engineering, typically Associates or Bachelor’s in Mechanical or Electrical Engineering and/or relevant other experience such as Military, automotive, equipment maintenance, etc.
• Knowledge/experience in Optics and Pneumatics
• Practical “hands‑on” ability
• Self-motivated to learn on the job
• Proficient in the use of common electronic diagnostic equipment (i.e., oscilloscope, digital voltmeter, etc.)
• Self-starter demonstrating technical competence of electrical, mechanical, and optical systems or subsystems
• Excellent verbal and written communications skills to work effectively with co-workers, supervisors, and customers
• Proficient in Microsoft Office suite
• Previous experience with Nikon systems is strongly preferred
• Good understanding of Photolithography and Semiconductor processing an advantage
• Japanese language proficiency is a bonus

Compensation and Benefits:

NPI is committed to providing a competitive total rewards package, including but not limited to:

• Competitive compensation, including:
  • Base pay
  • Annual cash bonus
  • Built-in overtime (if applicable)
  • Sign‑on bonus (if applicable)
• Work/Life balance, including compressed shift with long (3-day and 4-day) weekends without the use of Paid Time Off (if applicable)
• 401K retirement plan with employer contribution (no employee matching required!)
• Exceptional medical, dental, prescription, vision, other insurance programs
• Flexible spending accounts (FSA) for health and dependent care expenses
• Paid vacation, sick and volunteer time plus holidays
• Strong career development and plentiful training opportunities, including Tuition Assistance
• Employee events, activities, and volunteer opportunities
• Commitment to and support of diversity, equity, and inclusion
• Confidential Employee Assistance Program (EAP) including mental health resources and support
• Opportunities for domestic and international travel (if applicable)

Other Job Requirements:

• Export Control/ ITAR: Due to export control and International Traffic In Arms Regulations (ITAR) requirements, in order to be eligible for NPI employment, you must be a S. citizen, have a permanent resident status in the U.S. (a “green card”), or a foreign national with eligibility as defined by ITAR (22 CFR 120.15).

Nikon Precision Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law.

Privacy Notice and Consent:

Privacy Notice and Consent: Under the California Consumer Privacy Act of 2018 (“CCPA”) and other applicable privacy regulations, Nikon Precision Inc. (NPI) is required to disclose whenever personal information is collected from you in certain contexts, such as to provide or receive a product or service. If you have a visual disability, you may be able to use a screen reader or other tools to review the contents of this notice. More information about NPI’s Privacy Policy is available at: https://www.nikonprecision.com/privacy/. For CA Residents, please carefully review NPI’s Supplemental CCPA Privacy Policy available at: https://www.nikonprecision.com/privacy/caresidentsonly/.

Qualifications

Skills

Behaviors

Preferred

Dedicated

Dedicated: Devoted to a task or purpose with loyalty or integrity

Team Player

Team Player: Works well as a member of a group

Motivations

Preferred

Work-Life Balance

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Ability to Make an Impact

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

Associate/Science or better in Electro-Mechanical Eng..

Associate/Science or better in Electronic Engin. Techn..

Associate/Science or better in Mechanical Electr. Techn..

Bachelor/Science or better in Electrical Engineering.

Bachelor/Science or better in Electrical Mechanical Tec.

Bachelor/Science or better in Electro-Mechanical Eng..

Bachelor/Science or better in Mechanical Electr. Techn..

Bachelor/Science or better in Mechanical Engineering.

Technical/other training or better.

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.