Field Service Engineer

Hitachi Automotive Systems Americas, Inc.; Mount Pleasant (IA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base pay

Annual performance bonus

Paid time off

Health benefits from Day 1

401k and life insurance

Job summary

HITACHI ENERGY USA INC is seeking a Field Service Engineer for a 100% remote, field-based role in the United States. You will support installation, commissioning, troubleshooting, and modernization of high-voltage circuit breakers and related equipment up to 800kV across customer sites.

Travel 80% nationwide, with comprehensive training, benefits, and overtime eligibility. Strong technical communication and English fluency are essential, along with an engineering degree.

Qualifications

• Minimum of an Associate degree in Electrical or Mechanical Engineering or related field.
• Bachelor's degree in Engineering strongly preferred.
• Experience with high‑voltage equipment or substations is preferred.

Responsibilities

• Perform commissioning, troubleshooting, repair and modification of High Voltage equipment up to 800kV.
• Travel to customer sites across the United States and document findings.
• Generate reports and communicate updates to customers and teams.

Skills

Technical communication

English fluency

Problem solving

Field service mindset

Education

Associate degree in Electrical Engineering

Associate degree in Mechanical Engineering

Bachelor's degree in Engineering (preferred)

Tools

Microsoft Word

Excel

PowerPoint

Job description

Location: Mount Pleasant, Pennsylvania, United States of America Job ID: R0145020 Date Posted: 2026-09-13 Company Name: HITACHI ENERGY USA INC Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: Yes

Job Description: The Opportunity Are you ready to work on some of the most critical power infrastructure in North America? Join Hitachi Energy as a Field Service Engineer, where your expertise will help keep electrical transmission systems operating safely, reliably, and efficiently. In this highly visible role, you will travel to customer sites across the United States and support the installation, commissioning, troubleshooting, repair, and modernization of high-voltage circuit breakers and related equipment up to 800kV. You'll serve as a trusted technical advisor, helping customers maximize equipment performance, minimize downtime, and maintain dependable power delivery. This is a 100% remote, field-based opportunity that offers extensive travel, hands-on technical challenges, and continuous learning. From day one, you'll receive comprehensive technical training and certification, company-provided equipment, travel expense coverage, competitive compensation with overtime eligibility, annual bonus opportunities, and industry-leading benefits. If you enjoy solving complex technical challenges, working directly with customers, and making a meaningful impact on the electric power industry, this is an opportunity to build a rewarding long-term career with a global technology leader.

How You'll Make an Impact

Perform commissioning, troubleshooting, repair, and modification of High Voltage circuit breakers and other High Voltage equipment up to 800kV. Dependent on job level, perform simple to complex field service operations that typically require strong technical knowledge and skills with some supervision. Conduct tests that require selection and adaptation, or modification of equipment and procedures. Compile and evaluate data to determine and resolve operating problems or malfunctions. Troubleshoot equipment issues and failures and take measures to prevent and repair. Identify electrical or mechanical problems and determine the corrective action. Generate reports following the performance of field service assignments, including compilation of daily activities, photos, and test data. Communicate effectively with customers, field teams, and engineering support to provide technical up-dates, explain findings, and ensure alignment on work scope and safety requirements. Collaborate with internal teams and site personnel to support commissioning activities, outage schedules, and successful project execution. Adhere to company safety policies and customer site safety requirements while following applicable reg-ula tory standards and operating procedures. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

Minimum of an Associate degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline. Bachelor's degree in an Engineering or related technical discipline is strongly preferred. Direct hands-on experience with High Voltage circuit breakers or within an electrical substation environment strongly preferred. Equivalent experience will be considered and may include maintenance, troubleshooting, testing, installation, repair, or commissioning of complex mechanical, electrical, electromechanical, aerospace, military, industrial, manufacturing, power generation, or transportation systems. Mechanical and electrical aptitudes with demonstrated ability to diagnose and resolve complex electrical and mechanical issues using hand tools, voltage multimeters, and specialized test equipment to ensure equipment reliability and system performance. Strong technical communication and documentation skills, including proficiency with Microsoft Word, Excel, and PowerPoint to create reports, document findings, and communicate with customers and internal teams. Ability to work independently in a 100% remote field role, travel extensively by car and airplane, and perform all work outdoors in substation environments while adhering to strict safety and quality standards. Fluency in English, both spoken and written. Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Hitachi Energy employees with current visa sponsorship may be eligible for internal transfers. This position is not eligible for OPT sponsorship. Valid US driver's license and passport required, or ability to successfully obtain upon hire. Ability to travel 80% throughout the US and other locations, including Canada and/or Mexico. Other international travel may be required. Ability to successfully pass a pre-employment background check and drug screen required. Credit check may be required.

What We Offer

• Competitive base pay with eligibility for overtime
• Annual performance bonus
• Paid time off and paid holidays
• Medical, Vision, Dental benefits that start on Day 1
• Company-matched 401k, Employee Stock Options, life insurance and other competitive benefit options
• Family planning and retirement support resources
• Parental leave
• On-the-job training and certification
• Continuous development and long-term career path opportunities

More About Us

Join a global technology leader that is advancing a sustainable energy future through innovation, collaboration, and cutting-edge power solutions. Grow your career through technical training, certifications, mentorship, and long-term development opportunities across a diverse global organization. Enjoy a culture that values safety, inclusion, continuous learning, and empowering people to make a meaningful impact.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Equal Employment Opportunity

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Equal Employment Opportunity Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities.

Accessibility and reasonable accommodation

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachis Global Data Privacy Notice.

Hitachi brings together the worlds greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the worlds biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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