Field Service Engineer GCB

Hitachi Automotive Systems Americas, Inc.; Pittsburgh, Northern (Allegheny County, KY); On-site; USD 107,000 - 135,000; Full time

Benefits offered by this job

Health care

401(k) plan with company match

Life/AD&D Insurance

Disability insurance

Paid time off

Tuition assistance

Job summary

Hitachi Energy USA Inc. is seeking a Field Service Engineer to deliver on-site and remote service for power systems equipment, installation, maintenance, and repair.

Ideal candidates have strong mechanical and electrical skills, several years in field service, and ability to travel across North America; a technical degree is a plus; valid US driver's license and work authorization required.

Qualifications

• Strong mechanical and electrical aptitudes.
• Trade education and experience in Industrial Mechanic and Electrical trades.
• College or university diploma/degree in a technical field is an asset.
• Over 5 years of experience in technical field service with power/mechanical equipment.
• Hands-on experience with substation construction, high voltage equipment, and electrical testing.
• Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software.
• Current US driver's license valid in the US and ability to work in the US.
• Ability to travel to the US, Canada, and Mexico.
• Collaborative, solutions‑oriented approach with strong communication skills.
• Fluent in English.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

Responsibilities

• Perform complex field service operations with strong technical skills.
• Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.
• Exceed customer expectations by understanding and anticipating their needs.
• Troubleshoot equipment failures and proactively prevent issues.
• Identify and resolve electrical or mechanical problems with minimal assistance.
• Develop potential sales and business opportunities through customer knowledge.
• Suggest product and process improvements to enhance operations.
• Lead field service projects and provide direction and analysis.

Skills

Mechanical aptitude

Electrical aptitude

Travel flexibility

Fluent in English

Driver's license

Work authorization US

Education

Technical degree

Industrial/mechanical trade

Tools

MS Word

Excel

Outlook

SharePoint

Test equipment software

Job description

Location: Pittsburgh, Pennsylvania United States Job ID: R0089612 Date Posted: 2025-04-21 Company Name: HITACHI ENERGY USA INC Profession (Job Category): Engineering & Science Job Schedule: Full time Remote: Yes

Job Description: The opportunity Join Hitachi Energy as a Field Service Engineer and become a vital part of our mission to deliver exceptional service and innovative solutions in the power systems industry. This is your chance to work with cutting-edge technology, tackle complex challenges, and make a significant impact on our customers' success. With opportunities for growth and development, you'll be part of a dynamic team that values collaboration, creativity, and excellence.

How you'll make an impact

• Perform complex field service operations with strong technical skills.
• Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.
• Exceed customer expectations by understanding and anticipating their needs.
• Troubleshoot equipment failures and proactively prevent issues.
• Identify and resolve electrical or mechanical problems with minimal assistance.
• Develop potential sales and business opportunities through customer knowledge.
• Suggest product and process improvements to enhance operations.
• Lead field service projects and provide direction and analysis.

Your background

• Strong mechanical and electrical aptitudes.
• Trade education and experience in Industrial Mechanic and Electrical trades.
• College or university diploma/degree in a technical field (electrical or mechanical engineering) is an asset.
• Over 5 years of experience in technical field service work with power/mechanical equipment.
• Hands‑on experience with substation construction, high voltage equipment, and electrical testing.
• Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software.
• Current driver's license valid in the US and ability to work in the US.
• Ability to travel to the US, Canada, and Mexico.
• Collaborative, solutions‑oriented approach with strong communication skills.
• Fluent in English.
• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

More about us

We pride ourselves on offering a holistic range of competitive benefits Io support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out.

• Health Care (medical, dental, vision, etc.)
• Financial Wellbeing: (Employer sponsored pension - 401(k) Program with generous company match and contribution, Life/AD&D Insurance, disability insurance)
• Family Care: Life and Family (Legal, pet, auto, home, identity theft, etc.), special needs support, and adoption assistance
• Work-Life: Enhanced leave programs (FMLA, Military Service Leave, Maternal, Paternal, adoption, vacation, and holiday).
• Employee Engagement and Development
• Employee Resource Groups (depending on location), tuition reimbursement program, on-demand learning platforms.

Pay Disclosure (Colorado Applicants Only): The annual salary range for the Field Service Engineer (GCB) position is $107,700.00 to $134,600.00. This range reflects the company’s good faith estimate of what it expects to pay for this role in Colorado. The position may also be eligible for additional compensation and benefits, including health insurance, retirement plans, bonuses, and paid time off.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities Equal Employment Opportunity Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals with disabilities.

Accessibility and reasonable accommodation Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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