Field Service Technician

Scientific Search; Madison (WI); On-site; Full time

Benefits offered by this job

Competitive salary

Opportunity for international travel

Key player in customer service

Job summary

A leading engineering firm in Madison, WI, seeks a Service Engineer to maintain and support innovative products. Responsibilities include service and maintenance on advanced electrical and PLC systems, managing work orders, and troubleshooting technical issues. Ideal candidates will have experience in reading electrical schematics and a strong customer service orientation. The role requires travel and offers a competitive salary and growth opportunities in a globally impacting organization.

Qualifications

• Skilled in reading electrical schematics and system documentation.
• Experience with electrical, pneumatic, and PLC systems required.
• Strong communication skills and customer service focus.

Responsibilities

• Perform service, startup, commissioning, and preventative maintenance.
• Manage and close work orders efficiently.
• Train customers and promote service contracts.
• Troubleshoot technical issues with PLC systems.
• Maintain tools and manage travel arrangements.

Skills

Reading electrical schematics

Strong customer service orientation

Organized and detail-oriented

Experience with electrical systems

Time management

Tools

Siemens PLC systems

Job description

Location: Madison, WI

Join a dynamic team as a Service Engineer, where you will play a vital role in maintaining and supporting innovative company products that make a real impact. This is your chance to be part of a globally influential organization committed to excellence, customer satisfaction, and cutting‑edge technology.

Why You Should Apply

• Competitive salary range, commensurate with experience
• Opportunity to work on advanced electrical, pneumatic, steam, and PLC systems
• Engage in both domestic and international travel, expanding your global expertise
• Be a key player in ensuring top‑tier customer service and product performance

What You’ll Be Doing

• Perform service, startup, commissioning, and preventative maintenance on all products
• Manage work orders efficiently, closing them within one week
• Train customers and promote service contracts and spare parts sales
• Troubleshoot technical issues, including electrical schematics and PLC systems
• Maintain tools and handle travel arrangements for diverse locations

About You

• Skilled in reading electrical schematics, PID’s, and system documentation
• Strong customer service orientation with a focus on quality and ownership
• Organized, detail-oriented with excellent communication skills
• Experience working with electrical, pneumatic, and PLC (Siemens) systems
• Ability to work independently with strong time management

How To Apply

We’d love to see your resume, but we don’t need it to have a conversation. Send us an email to [e-mail] and tell me why you’re interested. Or, feel free to email your resume. Please include Job# 19730.

Checkout all our open jobs: www.scientificsearch.com