Field Service Engineer

TRUMPF; Grand Rapids (MI); Hybrid; USD 39,000 - 61,000; Full time

Job summary

TRUMPF Grand Rapids is seeking a Field Service Engineer to install, troubleshoot, and service TRUMPF CNC machines across the United States. You will build strong customer relationships, diagnose issues, perform calibrations, and provide on-site training and support.

The role requires travel, including overnight stays, a valid driver's license, and a technical education background. A competitive pay range and comprehensive benefits are provided to support your career development at TRUMPF.

Qualifications

• Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.
• Experience with electronics, digital circuits and hydraulics is helpful.
• Must have and maintain a clean and valid driver's license.

Responsibilities

• Install, troubleshoot, maintain and repair TRUMPF CNC machines.
• Build and develop strong customer relationships on-site and remotely as needed.
• Provide onsite training to customers for operation and/or repair of machines.
• Accurately report technical conditions and information of machines to PSG and management.
• Submit organized service reports for each repair mission.

Skills

Customer service

Electrical

Diagnostics

Education

Associate degree in Engineering or technical field

Tools

Diagnostic tools

Repair manuals

Electrical wiring

Job description

## Field Service EngineerApply: Grand Rapids, MI: Chicago, IL: Cedar Rapids, IA: Celina, OH: Davenport, IA: Full time: Posted Today: R00042079As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?How brave are you? We are a high-tech company providing machine tools and laser technology and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 70 TRUMPF locations.This position is responsible for installing, troubleshooting, maintenance and repairing TRUMPF CNC machines while building and developing strong customer relationships. **This position requires travel 100% nationwide, including overnight stays and occasional weekend and international travel.****At TRUMPF, you benefit from a true wealth of experience and ability discover many new locations – as you look after our customers' machines.****Pay range: $27.94 - $44.24****Field Service Engineer Duties & Responsibilities*** Work closely with customers and machines to ensure equipment operates within expected tolerance.* Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback* Use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties* Read and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentation* Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment* Accurately report technical conditions and information of machines to PSG and management* Interface with cross functional work teams such as applications, sales, engineering, production, etc.* Provide onsite training to customers for operation and/or repair of machines* submit organized and helpful service reports for each repair mission**Experience and Education for Field Service Engineer*** Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.* Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful.* Must have and maintain a clean and valid driver's license and record.**Benefits Working at TRUMPF*** Medical* Dental* 401K with Match* Over Time* Career Path Development* Paid time off* Parental LeaveTRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [e-mail]. This contact information is for accommodation requests only and can not be used to inquire about the status of application.